Jillian Duryea
Oceanside,NY
Overview
2024
2024
years of professional experience
Work History
Framer
Michael’s Arts and Crafts Framing Expert
Oceanside, New York
05.2023 - 12.2023
- Specialized in custom framing, utilizing Michael's Design Hub software for design implementation.
- Engaged with customers to provide personalized service and solutions.
- Managed inventory and logistics, including unloading materials and handling artwork.
- Operated power tools safely and efficiently.
Data Entry
LendTek Data Analyst
Baldwin, NY
- Assisted CEO and lead manager with administrative tasks and office management.
- Managed CRM database entry and maintained accurate records.
- Facilitated email correspondence and direct communication with clients.
- Provided excellent customer service via phone and in-person.
Customer Service Representative
Ace Hardware
Island Park, NY
- Delivered exceptional customer service, handling product returns and inquiries. Processed transactions accurately and managed cash register operations.
- Processed transactions accurately and managed cash register operations.
- Conducted inventory reports and assisted in employee training.
- Organized departmental tasks to enhance operational efficiency.
Education
Associate of Arts - Art History
Nassau Community College
Garden City, NY05-2022
Skills
- Proficient in CRM software, Microsoft Office Suite (Word, Excel, PowerPoint), Google Docs, Zoom, and Microsoft Teams
- Strong customer service, time management, and organizational skills
- Ability to work collaboratively in a team environment and adapt to changing situations Training
- Customer Service Training
- Time Management Training
- CRM Training
Timeline
Framer
Michael’s Arts and Crafts Framing Expert
05.2023 - 12.2023
Data Entry
LendTek Data Analyst
Customer Service Representative
Ace Hardware
Associate of Arts - Art History
Nassau Community College