Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
References
Timeline
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Jillian Dwyer

107 E Daniel St, Champaign,IL

Summary

Motivated and people-focused communication student with a minor in public relations, seeking opportunities to grow in creative, collaborative environments. Known for a strong work ethic, organization, adaptability, and positive energy in every role. Passionate about meaningful work, strong connections, and making a lasting impact.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Coffee Shop Barista

Darvin Furniture
Orland Park, Illinois
05.2025 - Current
  • Prepared a variety of coffee and espresso beverages using standard recipes and equipment.
  • Maintained a clean, organized work area, and upheld health and safety standards.
  • Delivered friendly, efficient customer service, and resolved concerns to ensure satisfaction.
  • Operated the POS system and processed cash/card transactions accurately.
  • Trained new team members on procedures, equipment, and customer service.
  • Restocked supplies and monitored inventory to ensure smooth daily operations.
  • Collaborated with coworkers to support a positive, fast-paced team environment.

Marketing Assistant

Darvin Furniture
Orland Park, Illinois
05.2025 - Current
  • Designed print and digital marketing materials using Adobe Creative Suite (Photoshop, Illustrator, InDesign).
  • Supported content creation, including copywriting, visual assets, and web content updates.
  • Assisted with product photography and content preparation for online and print use.
  • Organized invoices and provided administrative support to the marketing team.

Concession Stand Cashier

Frankfort Baseball
Frankfort, Illinois
08.2022 - Current
  • Operated the cash register and processed customer transactions accurately and efficiently.
  • Delivered exceptional customer service, promptly addressing inquiries, and resolving complaints with professionalism.
  • Maintained cleanliness and organization of the concession area, adhering to health and safety standards.
  • Prepared food and beverages following established guidelines to ensure quality and safety.
  • Collaborated with team members to ensure smooth daily operations, and communicated inventory needs to management.

Concession Stand Manager

Frankfort Baseball
Frankfort, IL
03.2023 - 07.2024
  • Oversaw daily operations of two concession stand locations, ensuring consistent quality, service, and food safety.
  • Hired, trained, and supervised staff; managed scheduling, and daily task delegation.
  • Maintained inventory, conducted daily counts, and coordinated supply orders within budget from approved vendors.
  • Collaborated with management to align business goals and streamline logistics across both stands.
  • Handled customer concerns professionally and efficiently to maintain positive experiences.
  • Contributed to menu planning based on customer preferences and sales trends.

Education

High School Diploma -

Lincoln-Way East High School
Frankfort, IL
05-2024

Bachelor in Communication - Minor in Public Relations

University of Illinois At Urbana-Champaign
Champaign, IL
05-2028

Skills

  • Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Skilled in Adobe Creative Suite (Photoshop, Illustrator, InDesign) for design and content creation
  • Experienced with Google Workspace tools (Docs, Sheets, Slides) for efficient collaboration
  • Accurate cash handling and digital point-of-sale (POS) transaction management using modern payment systems
  • Strong knowledge of food safety standards and compliance
  • Efficient inventory management and stock control
  • Customer relationship management with a focus on service excellence
  • Exceptional organizational skills and a detail-oriented approach
  • Proven leadership capabilities and the ability to motivate teams
  • Expertise in social media strategy and digital content planning
  • Excellent verbal and written communication skills
  • Collaborative team player with flexibility

Languages

Spanish
Limited

Accomplishments

  • Awarded Best Buddies Illinois Chapter President (2023-2024)
  • Received Commendation Award toward the Seal of Biliteracy in Spanish (2024)

Certification

  • Certified AAA Food Protection Manager

References

References available upon request.

Timeline

Coffee Shop Barista

Darvin Furniture
05.2025 - Current

Marketing Assistant

Darvin Furniture
05.2025 - Current

Concession Stand Manager

Frankfort Baseball
03.2023 - 07.2024

Concession Stand Cashier

Frankfort Baseball
08.2022 - Current

High School Diploma -

Lincoln-Way East High School

Bachelor in Communication - Minor in Public Relations

University of Illinois At Urbana-Champaign

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