Jillian M. Everett
Richmond,VA
Summary
Organized and efficient service worker with ten years of experience in customer and food service, employee management, and problem solving in search of position that will utilize highlighted experience and provide an opportunity to grow and develop new skills in a professional environment.
Overview
12
12
years of professional experience
Work History
Food Prep Manager
The Urban Farmhouse Market & Cafe
Richmond, VA
06.2023 - Current
- Works professionally always in an open kitchen environment and communicates effectively with team members and customers.
- Monitored food costs and followed established procedures for inventory management, including record keeping, stocking, rotating, and storing all products.
- Worked professionally in an open kitchen environment and communicated effectively with team members and customers.
- Followed recipes, portion controls, and presentation specifications according to company standards.
Assistant Meat and Seafood Manager
Supper Club Market
04.2022 - 06.2023
- Prepared and placed seafood and meat cuts and products in display case to appeal to customers
- Created clean and inviting appearance for fresh seafood and meat cases to encourage sales
- Wrapped, weighed, labeled and priced cuts of seafood and meat
- Provided detailed information to customers about available products and self-service items.
Butcher
Belmont Butchery
Richmond, VA
10.2019 - 04.2022
- Cut, trimmed and ground meats such as beef, pork and poultry to prepare for packaging and sale
- Used boning knife, skewers and twine to shape, lace and tie roasts
- Provided primary customer support to internal and external customers in fast-paced environment, meeting needs and resolving concerns
Garde Manger
Salt And Forge
03.2018 - 10.2019
- Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency
- Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
- Prepped dressing, vinaigrettes and accompanying garnishes for pantry menu items.
Director of Operations
Quickness RVA
06.2016 - 03.2019
- Responsible for client outreach and development of professional relationships between company and clients
- Acted as direct contact for over 30 couriers and restaurants regarding day to day operations
- Presided over courier schedules and hiring of new staff, as well as overseeing and developing training programs
Manager
Extreme Pizza VCU
01.2013 - 12.2017
- Developed positive customer experiences by overseeing every area of restaurant operations
- Purchased adequate quantities of food, beverages, equipment and supplies
- Oversaw balancing of cash registers and reconciled transactions
Facility Supervisor
Busch Gardens Williamsburg
10.2011 - 01.2013
- Monitored compliance with health regulations regarding food preparation and serving, and building maintenance
- Investigated and resolved complaints regarding food quality, service, and accommodations
- Maintained inventories; scheduled and received food and beverage deliveries, as well as equipment and supplies.
Education
Bachelor of Science - Mass Communications- Public Relations
Virginia Commonwealth University
Richmond, VA12.2015
Skills
- Communicative
- Customer Service/Management Experience
- Problem Solver/ Self Starter
- Flexible & Adaptable
- Food and Beverage Management
- Meat/Seafood Processing
- POS Inventory System Operation
- Product Rotation
- ServSafe Certified
Timeline
Food Prep Manager
The Urban Farmhouse Market & Cafe
06.2023 - Current
Assistant Meat and Seafood Manager
Supper Club Market
04.2022 - 06.2023
Butcher
Belmont Butchery
10.2019 - 04.2022
Garde Manger
Salt And Forge
03.2018 - 10.2019
Director of Operations
Quickness RVA
06.2016 - 03.2019
Manager
Extreme Pizza VCU
01.2013 - 12.2017
Facility Supervisor
Busch Gardens Williamsburg
10.2011 - 01.2013
Bachelor of Science - Mass Communications- Public Relations
Virginia Commonwealth University