Jillian Fernandez
Roseville,CA
Summary
With a proven track record at Starbucks, I excel in staff management and training, enhancing team productivity. My leadership ensures high customer satisfaction and efficient operations, showcasing my goal-oriented approach and problem-solving prowess.
Overview
7
7
years of professional experience
Work History
Supervisor
Starbucks, Barista
11.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Skating Rink
The Rink
10.2017 - 10.2019
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Roseville Highschool
Rosemont06.2018
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Perfectionist
Timeline
Supervisor
Starbucks, Barista
11.2022 - Current
Skating Rink
The Rink
10.2017 - 10.2019
Roseville Highschool