- Cosmetology
- Cooking
- Crafting and DIY Projects
- Music
- Yoga
- Dancing
- Passionate about balancing physical health with mental and emotional wellness
Jillian Fox
Ronkonkoma,NY
Summary
Dynamic Shift Leader at Tropical Smoothie Cafe with a proven track record in team leadership and problem-solving. Recognized for enhancing customer satisfaction through effective communication and conflict resolution. Skilled in maintaining food safety standards while fostering a collaborative work environment. Dependable and adaptable, with a strong attention to detail and multitasking abilities.
Overview
4
4
years of professional experience
Work History
Shift Leader
Tropical Smoothie Cafe
09.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Maintained a safe work environment by strictly adhering to food safety guidelines and sanitation protocols.
Ralphs
Theresa Herbert
08.2021 - 08.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Receptionist
Jodi Ramoska
01.2022 - 03.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
High School Diploma -
Sachem High School North
212 Smith Road Lake Ronkonkoma, NY 1177906-2025
Skills
- Positive attitude
- Team leadership
- Problem-solving
- Flexible schedule
- Attention to detail
- Multitasking Abilities
- Excellent communication
- Active listening
Triple C award
The Triple C Award, sponsored by the New York State Attorney General, recognizes outstanding students for their Character, Courage, and Commitment. It acknowledges students who excel in academic pursuits, participate in community service, display leadership skills, or overcome personal obstacles. The award aims to honor and uplift these student leaders and their exceptional work.
Interests
Timeline
Shift Leader
Tropical Smoothie Cafe
09.2024 - Current
Receptionist
Jodi Ramoska
01.2022 - 03.2022
Ralphs
Theresa Herbert
08.2021 - 08.2022
High School Diploma -
Sachem High School North
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