Jillian Goffe
Glen Ridge
Summary
Highly focused and responsible college student with a guaranteed ability to make a strong contribution within a professional business role. Possesses enthusiasm, charismatic communication skills, and an exemplary work ethic, well-equipped to excel in any task or project assigned. Passionate about delivering results and dedicated to continuous improvement, eager to leverage skills and drive to make a positive impact within your organization.
Overview
6
6
years of professional experience
Work History
Nanny
Montclair/Glen Ridge, NJ Area Child Group
09.2018 - Current
- Provided care for children aged 3 to 12, including feeding, entertaining, homework help, and bedtime routines
- Communicated with parents to understand and prioritize children's needs
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
- Prepared meals and snacks for children based on dietary guidelines.
Hostess
Channel Marker
06.2023 - 09.2023
- Greet guests as they enter and manage the waiting list
- Seat guests at tables or in waiting areas, ensuring proper table rotation and efficiencies
- Answered customer questions about hours, seating, and menu information.
- Engage with guests to ensure satisfaction with food and service
- Respond to complaints and help resolve them
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Night Manager
Starlight Motel & Luxury Suites
06.2023 - 09.2023
- Handled guest check-ins and check-outs, including welcoming guests, obtaining identification, and establishing credit
- Accurately entered all necessary information into the hotel computer system
- Ensured guest satisfaction with rooms and other arrangements
- Resolved customer complaints promptly and professionally to maintain satisfaction.
Beach Attendant
Brightwater Cottages
06.2019 - 09.2021
- Ensured beachgoers had proper identification
- Assessed safety of water conditions on the beach
- Enforced rules and regulations, issuing warnings to violators
- Managed money transactions for beach badges
- Demonstrated exceptional communication skills when interacting with diverse clientele, fostering positive relationships with repeat customers.
Education
Bachelor of Arts - History
Syracuse University
Syracuse, NY05.2025
Study Abroad Program
Syracuse University
12.2023
Glen Ridge High School
Glen Ridge, NJ06.2021
Skills
- Communication: Can convey information persuasively both orally and in writing Excellent ability to nurture relationships
- Teamwork: Proven ability to work seamlessly within cross-functional teams, contributing ideas, and fostering a collaborative environment to achieve common goals
- Technical Proficiencies: Complete command of Microsoft Office Suite (Word, Excel, Power Point), Google (G-Suite), and of social media Swift learner, easily mastering new software systems
- Customer service
- Friendly
- Effective multitasking
- Patience and empathy
- Phone etiquette
Timeline
Hostess
Channel Marker
06.2023 - 09.2023
Night Manager
Starlight Motel & Luxury Suites
06.2023 - 09.2023
Beach Attendant
Brightwater Cottages
06.2019 - 09.2021
Nanny
Montclair/Glen Ridge, NJ Area Child Group
09.2018 - Current
Bachelor of Arts - History
Syracuse University
Study Abroad Program
Syracuse University
Glen Ridge High School
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