Jillian Grogan
Middletown
Summary
Recent graduate of American University with a passion for criminal justice and an interest in homeland security. Over 7 years of service at a local early childhood education center. Excellent record of building rapport with coworkers and clients alike. Skilled in working with others as a team to reach common goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
SLEO Class I
Middletown Police Department
06.2025 - Current
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
- Excellent communication skills, both verbal and written.
- Developed strong organizational and communication skills
- Assisted with day-to-day operations, working efficiently and productively with all department members.
Teacher
KinderCare Learning Centers
10.2017 - Current
- Helped students explore concepts with engaging, learning-focused activities.
- Collaborated with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Followed established protocols for professional handling of emergency situations.
- Offered friendly and efficient service to families, handled challenging situations with ease.
- Trained in maintaining the safety of children and other faculty members in emergency situations.
Sales Associate
Vineyard Vines
11.2023 - 12.2024
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Camp Counselor
Camp Sacajawea
05.2016 - 08.2017
- Led groups of children safely through a variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
- Implemented rules and regulations to enforce discipline and compliance.
- Documented activities, injuries and accidents to inform parents and maintain consistent records.
- Responded to emergency situations by following first-aid guidelines and coordinating with medical personnel for participants requiring medical attention.
- Encouraged team performance to increase camaraderie, trust and rapport.
- Trained staff members on conducting events and following safety procedures.
Education
Bachelor of Arts - Justice And Law
American University
Washington, DC12.2024
Associate of Science - Criminal Justice
Brookdale Community College
Lincroft, NJ05.2022
High School Diploma -
Middletown High School North
Middletown, NJ06.2017
Skills
Critical Thinking Safety Standards Group Leadership Positive Atmosphere Promotion Office Administration First Aid
Policy and Procedure Adherence Effective Communication
Certification
- Licensed Childcare Worker (10/2017 - Present)
- First Aid/CPR Certified
- AED Certified
Hobbies
Member of the Homeland Security Club at American University
Timeline
SLEO Class I
Middletown Police Department
06.2025 - Current
Sales Associate
Vineyard Vines
11.2023 - 12.2024
Teacher
KinderCare Learning Centers
10.2017 - Current
Camp Counselor
Camp Sacajawea
05.2016 - 08.2017
Associate of Science - Criminal Justice
Brookdale Community College
High School Diploma -
Middletown High School North
Bachelor of Arts - Justice And Law
American University