Summary
Overview
Work History
Education
Skills
Timeline
Barista

Jillian Groves

Shoreline,WA

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.

Overview

51
51
years of professional experience

Work History

Barista

Starbucks
Shoreline, Washington
10.2018 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.

Recptionist

Nu West
Shoreline, Washington
12.2000 - 10.2022
  • Coordinated client scheduling, check-in, check-out and payments for billing
  • Managed multi-line phone system and pleasantly greeted clients
  • Helped patients complete necessary medic
  • Assisted clients when filling out forms and documentation.

Cashier Assistant

Ross Stores
Seattle, Washington
11.1998 - 11.2021
  • Cleaned and sanitized cashier workstation and scanning area.
  • Helped customers complete purchases, locate items and join reward programs.
  • Removed trash, swept and mopped floors for professional appearance.
  • Cleaned, swept, mopped and disinfected shop area to maintain customer safety and health.
  • Worked in the stockroom and unloaded boxes and put merchandise on out on the floor for customers

Administrave Assistant

Moran And Associates
Bellevue, Washington
10.2015 - 04.2018
  • Greeted guests in with friendliness and professionalism.
  • Worked closely with manager to provide effective assistance for specific aspects of business operation.
  • Answered incoming calls, processed requests and relayed messages to appropriate personnel.
  • Assisted manager in all aspects of business operations.

Education

Certification -

Pima Medical Institute
Albuquerque, NM
02.2018

Edmonds Woodway High School
Edmonds, WA
06.1997

Skills

  • Food Serving and Preparation
  • Hospitality and Professionalism
  • Stocking Supplies and Retail Products
  • Food Storage Management

Timeline

Barista

Starbucks
10.2018 - Current

Administrave Assistant

Moran And Associates
10.2015 - 04.2018

Recptionist

Nu West
12.2000 - 10.2022

Cashier Assistant

Ross Stores
11.1998 - 11.2021

Certification -

Pima Medical Institute

Edmonds Woodway High School

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Jillian Groves