Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Including Professional writing and editing, data organization and documentation strengths.
Overview
11
11
years of professional experience
Work History
Litigation Support Specialist
Strategic Financial Solutions
01.2020 - Current
Examined legal documents and assured adherence to laws and court procedures in support of litigation cases..
Reviewed clients record and accounts in Salesforce database
Performed system analysis, testing, implementation and user support using Zendesk
Work closely with team members to deliver project requirements, develop solutions and meet deadlines.
Brand Ambassador
Clear
07.2016 - 12.2019
Increased brand awareness through event marketing, demonstrations, sales, and brand promotion for CLEAR
Developed recap reports to communicate competition trends, product introductions and new promotions.
Performed maneuvers on our kiosks to troubleshoot issues, upgrade accounts and conduct necessary upgrades and kiosk maintenance.
Delivered exceptional level of service to each customer by listening to concerns and answering questions.
Visual Merchandiser Sale's Assisstant
Adidas Nets Shop Barclay's Center
11.2012 - 01.2016
Worked with store managers to implement new displays, promotions and store layout changes.
Managed installation of visual merchandising displays. Conducted inventory management procedures to ensure sales products were adequately stocked.
Supervised and trained team of merchandising associates, verifying accuracy and efficiency in work processes.
Education
Bachelor of Science - Public Health
Monroe College
Bronx
06-2014
Skills
Legal Documentation
Client Communication
Litigation Software Proficiency
Salesforce
Zendesk
Data Entry
Technical Support
Timeline
Litigation Support Specialist
Strategic Financial Solutions
01.2020 - Current
Brand Ambassador
Clear
07.2016 - 12.2019
Visual Merchandiser Sale's Assisstant
Adidas Nets Shop Barclay's Center
11.2012 - 01.2016
Bachelor of Science - Public Health
Monroe College
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