Jillian Hillestad
Eleva,WI
Summary
Corrections professional with experience in inmate supervision, contraband searches, custody checks, and emergency response in a secure jail setting. Known for accurate documentation, safe inmate transports, and consistent use of de-escalation and security procedures to support orderly operations and facility safety.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Corrections Officer
Trempealeau County Sheriff's Office
Whitehall, WI
04.2023 - Current
- Supported inmate housing units at Trempealeau County Sheriff’s Office Jail Facility.
- Completed security rounds and observed inmate behavior for safety concerns.
- Performed inmate counts to ensure facility security and confirmed custody status during shift checks.
- Searched inmate cells and property for contraband and weapons.
- Documented incident reports and shift logs to maintain accurate records for Sheriff’s Office.
- Transported inmates safely for court, medical, and detention assignments.
- Handled intake, release, and property processing procedures for inmates.
- Assisted deputies during critical incidents by responding promptly to emergencies and coordinating efforts.
- Used de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
- Attended regular trainings and kept required certifications current.
- Advised inmates and visitors on rules, safety procedures, security procedures, and responsibilities.
- Watched inmate behavior for signs of physical or psychological distress and possible violent outbursts.
- Assisted with restraining violent and unruly inmates.
- Executed disciplinary action following established procedures for documenting violations and infractions.
- Applied defensive tactics and physical restraints to maintain facility safety and security.
- Ensured compliance with legal requirements by checking warrants, completed searches, and fingerprinted inmates.
- Established rapport with inmates to provide emotional support and facilitate open communication.
IN-HOME DAYCARE PROVIDER
SELF
08.2020 - 03.2023
- Monitored children to ensure safety and well-being during daily care.
- Prepared nutritious meals, snacks, and assisted with hygiene tasks to promote health and self-care skills.
- Planned activities that supported learning and personal interests.
- Provided safe, nurturing, and stimulating environment for children.
- Taught foundational skills in color, shape, number recognition, personal hygiene, manners, and social skills to support child development.
- Ensured children followed daily routines for structure and stability. in self-employed in-home daycare setting.
- Kept play areas clean and safe and sanitized toys regularly.
- Prepared meals, snacks, and bottles according to parent instructions.
- Administered first aid or CPR during emergency situations.
- Built positive family relationships through regular communication about child progress.
- Guided children through basic crafts such as paintings, drawings, and decorations.
SALES ASSOCIATE
DOLLAR GENERAL
06.2021 - 09.2021
- Provided customer assistance with product selection and inquiries, processed transactions efficiently for a seamless checkout experience, and organized merchandise to enhance store presentation and accessibility.
- Assisted customers by providing information about products and services. and answered questions about products and store locations.
- Operated cash register for sales, returns, and payment processing.
- Organized and replenished shelves to maintain a tidy and accessible shopping environment. with merchandise and maintained organized product displays.
HEALTH, SAFETY & ENVIRONMENTAL ASSISTANT
PRECISION PIPELINE
01.2015 - 06.2020
- Supported environmental compliance during pipeline field operations.
- Recorded environmental observations in field logs and compliance reports.
- Developed and maintained written materials such as presentations, fact sheets, newsletters, brochures, and weekly staff meeting transcriptions to enhance communication on environmental protection topics.
- Tracked staff drug testing schedules and recorded results to maintain regulatory compliance.
- Coordinated call handling, message taking, email organization, incident logging, injury and property damage tracking, expense records, database updates, team training meetings, and supply ordering for department.
- Managed processing of invoice payments to ensure timely financial compliance.
CERTIFIED NURSING ASSISTANT
STRUM AREA HEALTH & REHABILITATION
02.2013 - 12.2014
- Monitored vital signs and reported changes to the nursing staff promptly.
- Observed unusual symptoms and communicated changes to charge nurse.
- Supported residents with activities of daily living, including toileting, personal hygiene, walking, eating, and dressing.
- Answered call lights and provided timely bedside assistance.
- Assisted nurses by stocking supplies, transporting residents, and accurately recording daily resident information to support quality care.
- Supported meal service and tracked resident intake during dining hours.
- Maintained accurate patient records and communicated resident status updates to healthcare team to ensure informed care decisions.
- Organized CNA staff shifts to ensure continuity of care and kept assignments current for effective team collaboration.
ASSISTANT TEACHER
CREATIVE BEGINNINGS EARLY CHILD CARE CENTER
09.2012 - 02.2013
- Supported lead teachers in facilitating engaging daily classroom activities at early childhood care center.
- Assisted teachers and children with activities, toileting, feeding, and snack preparation to create a nurturing and supportive environment.
- Monitored child safety throughout indoor and outdoor center activities.
- Organized and maintained cleanliness of classroom spaces, toys, and learning supplies to promote a safe and inviting learning atmosphere.
- Communicated with teachers and families about child needs and center activities.
BARTENDER
HOG DADDY'S BAR & GRILL
06.2008 - 03.2012
- - Delivered prompt service during busy shifts at Hog Daddy's Bar & Grill, maintaining a welcoming atmosphere for patrons.
- - Served drinks and prepared food orders while fostering friendly interactions with guests to enhance their experience.
- - Verified age for alcohol service, adhered to alcohol regulations, processed orders, and managed payments efficiently.
- Processed orders using point-of-sale system and handled payments
Education
Highschool Diploma -
Blair-Taylor
Blair05-2008
Some College (No Degree) - Pre-Program Nursing
Chippewa Valley Technical College
Eau Claire, WISkills
- Inmate supervision
- Incident reporting
- Security procedures
- Emergency response
- Intake processing
- De-escalation
- Conflict resolution
- Situational awareness
- First aid and CPR certified
- Facility operations
- Radio communication
- Team coordination
- Policy enforcement
- Staff management
- Critical thinking
- Verbal communication
- Integrity and honesty
Certification
- CPR Certification
- FTO Certification
- Classification Officer
- Programming Officer
- Jail Certified
Accomplishments
- Drug Overdose Prevention Award-ACH(Advanced Correctional Health)
- FTO Recognition(Patch)
Timeline
Corrections Officer
Trempealeau County Sheriff's Office
04.2023 - Current
SALES ASSOCIATE
DOLLAR GENERAL
06.2021 - 09.2021
IN-HOME DAYCARE PROVIDER
SELF
08.2020 - 03.2023
HEALTH, SAFETY & ENVIRONMENTAL ASSISTANT
PRECISION PIPELINE
01.2015 - 06.2020
CERTIFIED NURSING ASSISTANT
STRUM AREA HEALTH & REHABILITATION
02.2013 - 12.2014
ASSISTANT TEACHER
CREATIVE BEGINNINGS EARLY CHILD CARE CENTER
09.2012 - 02.2013
BARTENDER
HOG DADDY'S BAR & GRILL
06.2008 - 03.2012
Highschool Diploma -
Blair-Taylor
Some College (No Degree) - Pre-Program Nursing
Chippewa Valley Technical College