Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Hi, I’m

Jillian Holness

Summary

Award winning journalist with direct experience working in the health insurance industry, looking to use her expertise and passion for health and wellness to report on healthcare issues affecting vulnerable people.

Overview

8
years of professional experience

Work History

Black Girl Media

Freelancer
11.2023 - Current

Job overview

  • Researches, fact checks and collects data to ensure accurate reporting
  • Story, Hard Wig Soft Life was the most clicked story for 3 months straight and reviewed over 900 views.
  • Uses social media strategies to increase reader engagement


Elevance

Customer Care Representative II
11.2022 - Current

Job overview

  • Writes a monthly newsletter for employees informing them about updates with state Medicaid policies along with boosting company morale
  • Builds rapport with customers through active listening and empathetic responses, fostering positive relationships.
  • Collaborates with employees in the behavioral health department to help customers obtain resources and care

The Devil's Strip

Freelance Writer
05.2018 - 11.2021

Job overview

  • Wrote feature stories showcasing local entrepreneurs for print and web
  • Reported on arts/cultural events
  • Attended monthly meetings to brainstorm and help other writers develop their pitches


Smart+Strong Publishing

ASME Intern
06.2017 - 08.2017

Job overview

  • Wrote daily newsfeed articles, turning complex medical terminology into accessible and readable content for POZ's readers
  • Article for Real Health, a Hunger to Stop Hurting, received an award in the 2018 Digital Health Awards competition
  • Participated in workshops and presentations led by media professionals from various publications including Harper's Bazaar, Buzzfeed and Vice

Education

Kent State University
Kent, OH

Bachelor of Science from Journalism

Skills

  • Reporting
  • Editing
  • Google Analytics
  • Fact Checking
  • Search Engine Optimization
  • Problem-solving
  • Content Management Systems
  • Content Creation

Affiliations

  • National Association of Black Journalists
  • American Society of Magazine Editors

Timeline

Freelancer

Black Girl Media
11.2023 - Current

Customer Care Representative II

Elevance
11.2022 - Current

Freelance Writer

The Devil's Strip
05.2018 - 11.2021

ASME Intern

Smart+Strong Publishing
06.2017 - 08.2017

Kent State University

Bachelor of Science from Journalism

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Jillian Holness