Jillian Johnson
Glendale,AZ
Summary
Experienced in handling high-volume customer needs, quickly assessing each customer and offering on-trend recommendations. Diligent about keeping records accurate and schedules organized. Enthusiastic and eager to contribute through hard work and excellent communication skills. Very friendly and outgoing. Organized and responsible. Motivated to learn, grow and excel.
Overview
2
2
years of professional experience
Work History
Hairstylist
Extension Bar
Scottsdale
07.2023 - Current
- Organized scheduling of appointments throughout the day.
- Updated and maintained customer information records and beauty services provided.
- Assisted other stylists with busy periods in the salon.
- Tracked inventory of supplies used for styling services.
- Upsold additional services when appropriate to increase sales volume.
Head Hostess & Server
Casa Amigos (Restaurant/Nightclub)
Scottsdale, Arizona
12.2022 - 06.2023
- Food Handler & Liquor License
- Worked flexible hours; night, weekend, and holiday shifts.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Learned to multitask efficiently even when in a busy environment.
- Maintained energy and enthusiasm.
- Escorted guest to the correct tables, and communicated with coworkers.
- Learned how to handle people under the consumption of alcohol
- Handled guest complaints and promoted positive dining experience for restaurant customers by maintaining pleasant attitude in situations.
- Answered phones promptly to record and confirm reservations.
- Greeted guests and gathered information to seat groups or place on waitlist.
Education
Cosmetology License -
Penrose Academy
Scottsdale, Arizona01-2023
High School Diploma -
Desert Mountain High School
Scottsdale, Arizona05-2020
Skills
- Advanced communication skills
- Outstanding customer service
- Customer satisfaction
- Self-motivated
- Flexible and adaptable
- Quick learner
- Organizational skills
- Teamwork and collaboration
- Tool, Equipment and Surface Sanitizing Relationship Building
- Creative Thinking
- Product Sales
Timeline
Hairstylist
Extension Bar
07.2023 - Current
Head Hostess & Server
Casa Amigos (Restaurant/Nightclub)
12.2022 - 06.2023
Cosmetology License -
Penrose Academy
High School Diploma -
Desert Mountain High School