Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jillian Keans

East Brookfield,MA

Summary

Reliable employee with lived experience in outreach and advocacy related to co-occurring substance use and mental health disorders. Passionate about providing direct service, case management, and systems advocacy to vulnerable populations.

Overview

4
4
years of professional experience

Work History

Victims Advocate

Living In Freedom Together
Worcester, MA
03.2021 - Current
  • Supported survivors of Commercial Sexual Exploitation and Trafficking with co-occurring substance use disorder and mental health disorders experiencing homelessness.
  • Provided comprehensive assessment, goal setting, and service plans.
  • Constructed referral list of agencies and community resources for survivors' to provide aftercare services.
  • Attended interagency meetings and networked to create community partnerships.
  • Developed safety plans to meet survivors' assessment of need.
  • Collected statistical data and updated documentation to maintain client records.
  • Established treatment plans with short- and long-term goals by providing case management.
  • Assessed cognitive abilities and physical and emotional needs of survivors to determine appropriate placement.
  • De-escalated crisis situations.


Personal Care Assistant

Tempus Unlimited
Worcester, MA
12.2013 - 10.2016
  • Assisted with daily living activities, running errands and household chores.
  • Remained alert to problems or health issues of clients and competently responded.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
  • Scheduled and accompanied clients to medical appointments.
  • Entertained, conversed and read aloud to keep patients mentally alert.
  • Planned activities to encourage movement, stretching and strength building.
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Assisted patients with self-administered medications.
  • Changed dressings, bandages and binders to maintain proper healing and sanitary measures.

Education

High School Diploma -

David Prouty High School
Spencer, MA
06.2014

Skills

  • Critical Thinking
  • Managing Crisis Situations
  • Mental Health Support
  • Emotional Support
  • Case Management
  • Decision Making
  • Leadership
  • Time management

Timeline

Victims Advocate

Living In Freedom Together
03.2021 - Current

Personal Care Assistant

Tempus Unlimited
12.2013 - 10.2016

High School Diploma -

David Prouty High School

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Jillian Keans