Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Jillian Kimmel

Muncie,IN

Summary

Dedicated professional with a proactive approach and quick learning ability. Demonstrates strong work ethic and effective communication skills. Committed to contributing to team success and supporting organizational objectives. Actively pursuing animal experience hours for veterinary school preparation.

Overview

7
7
years of professional experience

Work History

Sales Partner

Boot Barn
Indianapolis, IN
10.2024 - Current
  • Delivered exceptional customer service, promoting repeat business through personalized interactions.
  • Cultivated strong customer relationships to drive loyalty and enhance retention.
  • Contributed to a positive shopping environment, boosting team morale, and customer engagement.
  • Implemented engaging product displays, attracting customers, and significantly increasing foot traffic.
  • Assisted new team members with training and onboarding to improve overall productivity.
  • Provided ongoing mentorship to new hires, fostering a supportive team culture.

Hostess/Busser

Elm Street Brewing Company
Muncie, Indiana
10.2022 - 05.2024
  • Coordinated with kitchen staff for timely food delivery, enhancing service efficiency.
  • Maintained cleanliness and organization of dining areas to uphold health standards.
  • Assisted guests with menu selections and special requests for personalized experiences.
  • Fostered a welcoming atmosphere by engaging with guests and encouraging positive feedback.
  • Analyzed customer feedback to identify trends and implement targeted service improvements.
  • Collaborated with team members to ensure compliance with health standards and boost satisfaction.
  • Enhanced overall restaurant environment through diligent maintenance and organization efforts.
  • Promoted positive reviews through exceptional guest interactions and tailored dining experiences.

Job Shadow

Maplewood Animal Hospital
Muncie, Indiana
04.2024 - 04.2024
  • Acquired customer service skills through observation of patient interactions.
  • Assisted in dog nail clipping to ensure pet safety and comfort.
  • Educated on medication administration and fundamental pharmacology.
  • Contributed to kennel cleaning to maintain a hygienic environment.

Job Shadow

VCA Northwood Veterinary Hospital
Anderson, Indiana
08.2018 - 05.2020
  • Executed post-client cleanup to maintain facility standards.
  • Cultivated knowledge in animal care through direct involvement.
  • Navigated complex situations with difficult patients and customers effectively.
  • Delivered instruction on analyzing X-rays and blood work to support clinical decision-making.

Education

Bachelor of Science - Biology

Purdue University
Fort Wayne, IN
05-2027

Associate of Arts - Liberal Arts

Ivy Tech Community College of Indiana
Muncie
05-2024

High School Diploma -

Muncie Central High School
Muncie
06-2024

Skills

Customer service excellence

Team leadership

Time management

Attention to detail

Adaptability

Sales strategy and optimization

Conflict resolution

Languages

English
Native/ Bilingual
Spanish
Limited

References

References available upon request.

Timeline

Sales Partner

Boot Barn
10.2024 - Current

Job Shadow

Maplewood Animal Hospital
04.2024 - 04.2024

Hostess/Busser

Elm Street Brewing Company
10.2022 - 05.2024

Job Shadow

VCA Northwood Veterinary Hospital
08.2018 - 05.2020

Bachelor of Science - Biology

Purdue University

Associate of Arts - Liberal Arts

Ivy Tech Community College of Indiana

High School Diploma -

Muncie Central High School

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