Hi, I’m
Jillian Koenig
Sellersburg,IN
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Esthetician position. Ready to help team achieve company goals.
Overview
2
years of professional experience
1
Certification
Work History
7 Brew
Brewista
10.2022 - Current
Job overview
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Used POS system to accurately enter orders and process payments.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
Gordon Food Services
Cashier/Stocker
09.2021 - 05.2022
Job overview
- Developed and maintained positive relationships with customers to enhance service.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Used POS system to enter orders, process payments and issue receipts.
- Worked with floor team and managers to meet wide range of customer needs.
Dunkin
Team Member
09.2020 - 09.2021
Job overview
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend and holiday shifts.
- Packaged bagels, muffins and other food items for customer purchase.
- Controlled line and crowd with quick, efficient service.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Followed exact recipes for mixing and preparing beverage and food items.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
Chicken Salad Chick
Team Member
05.2020 - 09.2020
Job overview
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
- Adjusted food preparation methods in accordance with customer requests.
- Established welcoming atmosphere by greeting each guest warmly.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Greeted customers and answered inquiries regarding menu items and specials.
- Processed customer payments and balanced cash drawers.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
Education
PJ's College of Cosmetology Jeffersonville, IN
Esthetician from Esthetics
04.2023
Charlestown High SchoolCharlestown, IN
High School Diploma
05.2022
University Overview
- 3.5 GPA
- Extracurricular Activities: Charlestown High School Golf
- Honor Roll Junior Year 2020-2021
- Honor Roll Senior Year 2021-2022
Skills
- Skin Condition Diagnosis and Treatment
- Skin Types
- Application Techniques
- Cash Register Operations
- Closing Procedures
- Hair Removal Techniques
- Relaxation Techniques
- Maintaining Clean Work Areas
- Client Needs Assessment
- Microdermabrasion Treatments
- Build Customer Relationships
Certification
- Dermalogica Certified, Dermalogica - February 2023
Timeline
Brewista
7 Brew
10.2022 - Current
Cashier/Stocker
Gordon Food Services
09.2021 - 05.2022
Team Member
Dunkin
09.2020 - 09.2021
Team Member
Chicken Salad Chick
05.2020 - 09.2020
PJ's College of Cosmetology
Esthetician from Esthetics
Charlestown High School
High School Diploma
Similar Profiles
Travis ChandlerTravis Chandler
Shift Manager at 7 Brew Coffee, BREW CREW, LLCShift Manager at 7 Brew Coffee, BREW CREW, LLC
Chloe FerrierChloe Ferrier
Brewista at 7 BrewBrewista at 7 Brew
Karmin RobinsonKarmin Robinson
Barista at 7 BrewBarista at 7 Brew
Lexi CalicottLexi Calicott
Barista at 7 BrewBarista at 7 Brew
Stephanie SlaterStephanie Slater
Strategy Advancement Advisor at Humana (Marketing Technology)Strategy Advancement Advisor at Humana (Marketing Technology)