Jillian Kromer
Haslet
Summary
Dedicated individual with excellent experience in the customer service industry. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Stylist
Ulta Beauty Salon
Fort Worth, TX
07.2025 - Current
- Offered exceptional service and support to walk-in and scheduled customers.
- Offered professional cuts and color services to salon customers.
- Mixed pigments and used proper techniques to achieve desired color.
- Used social media platforms to promote salon and services.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Answered phone calls and emails to schedule client appointments.
- Studied advanced techniques to develop proficiency and better serve customers.
Dance Teacher
King and Roberts Dance Studio
Keller, TX
09.2020 - Current
- Planned, prepared and delivered lesson plans introducing students to dance techniques and ballet positions.
- Created a healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Planned routines for recitals and performances.
- Utilized different styles of teaching to accommodate students of all capabilities.
- Worked in a team-based environment to uphold quality and continuity of service to clients.
- Planned and oversaw group, couples and individual dance performances.
- Coached individual students on a by-appointment basis with personalized dance teaching and support.
- Adhered to studio guidelines and legal requirements.
Pet Pro & Trainer
Pet Suites
Fort Worth, TX
02.2025 - 07.2025
- Created an engaging and safe play environment for dogs and other pets, ensuring their well-being.
- Committed to maintaining clean and organized facilities to promote a healthy living space for pets.
- Committed to continuous improvement and staying updated on best practices in pet care.
- Collaborative team player who worked seamlessly with other members of staff to promote holistic pet care.
- Strong team player with excellent communication skills to interact with pet owners and colleagues.
- Proficient in maintaining cleanliness and hygiene standards in a daycare setting.
Sales Associate
JCPenney
San Marcos, TX
02.2023 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked the store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Maintained customer satisfaction with quick and professional handling of product returns.
Education
No Degree - Theatre: Performance and Production
Texas State University
San Marcos, TXNo Degree - Theatre Arts
Tarrant County Community College
Fort Worth, TXCosmetology License - Cosmetology
Avenue Five Institute
Austin, TX05.2024
High School Diploma - undefined
Central High School
Keller, TX06.2020
Skills
- Excellent People Skills
- Multitasking Strengths
- Customer Service
- Organization and Efficiency
- Learning Strategies
- Detail-orientated
- Social media promotion
- Texas licensed cosmetologist
Timeline
Stylist
Ulta Beauty Salon
07.2025 - Current
Pet Pro & Trainer
Pet Suites
02.2025 - 07.2025
Sales Associate
JCPenney
02.2023 - 05.2023
Dance Teacher
King and Roberts Dance Studio
09.2020 - Current
No Degree - Theatre Arts
Tarrant County Community College
High School Diploma - undefined
Central High School
No Degree - Theatre: Performance and Production
Texas State University
Cosmetology License - Cosmetology
Avenue Five Institute