TALLAS SAUNDERS
Los Angeles,CA
Summary
With nearly 15 years in my retail tenure, I have developed a mastery in clienteling and exceeding the standard level of sales performance. With this cultivated strength, insight, and personal magnetism, I can create an atmosphere conducive for high-volume sales. I am strongly committed to effective operations, luxury service, and rallying as a team to achieve all fiscal goals. I am certain my skills and knowledge acquired are parallel to your needs.
Overview
15
15
years of professional experience
Work History
Stylist
Nili Lotan
Los Angeles, CA
03.2024 - Current
- Developed trusting relationships with customers by making personal connections
- Recommended, selected and located merchandise based on customer desires
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current
- Achieved sales goals monthly and quarterly by leveraging client relationships
Sales Associate
Christian Dior
Beverly Hills, CA
03.2023 - 02.2024
- Helped customers find specific products, answered questions, and offered product advice
- Engaged customers in friendly and authentic manner to determine needs
- Achieved sales goals monthly and quarterly by leveraging client relationships and virtual business through Instagram
- Built and maintained relationships with peers and upper management to drive team success
- Acquired my first Elite client within 9 months by building a spend of over $65,000
Client Advisor
Neiman Marcus
Beverly Hills, CA
07.2021 - 03.2023
- Acquires, cultivates and maintains relationships with clients through deep product knowledge, personal engagement and luxury service
- Recommends products based on client's needs and preferences regardless of channel or department
- Consistently exceeds personal sales goals and other required KPIs; achieved 2 million in sales within one year and finished 180% to goal
Men's Contemporary Specialist
Saks Fifth Avenue
Atlanta, GA
11.2013 - 09.2021
- Established deep relationships with clients to achieve sales and event goals while consistently delivering memorable shopping experiences to maximize results
- Consistently met and exceeded monthly and yearly individual sales goals
- Named #1 Men's Contemporary Specialist with 123% to goal for the fiscal year 2015 and 126% to goal for 2016
- Skilled at diagnosing client spend and identifying opportunities to increase engagement and wallet share
- Demonstrated superb selling skills through cross-selling, team selling, and online selling to promote key items
- Increased new client acquisitions by leveraging various marketing tools such as ccA+, social media platforms, referrals, and networking
Assistant Manager/Licensed Optician
The Eye Gallery
Atlanta, GA
09.2017 - 07.2021
- Oversees everyday operations by leading the sales floor in achieving sales goals and KPIs through ensuring the highest level of customer service and product knowledge
- Achieved optician's license after gaining apprentice hours in my first two years in position
- Consistently exceeds monthly and yearly individual goals while enhancing and developing the business
- Maintains an entrepreneurial attitude towards my business in an effort to see my personal business grow large percentages
Men's Sportswear
Bloomingdale's
Washington, D.C.
07.2010 - 11.2013
- Established deep relationships with clients to achieve sales goals and event goals while consistently delivering memorable shopping experiences to maximize results
- Consistently met and exceeded monthly and yearly individual sales goals
- Created innovative ways to increase business through the use of client book, foot traffic, customer referrals, and personal requests
- Built lasting relationships with clients through frequent follow-up by phone, email and thank you letters
Education
Bachelor of Arts -
Howard University
Washington, DCSkills
- Problem resolution
- Relationship development
- Team development
- Cross-Selling products and services
- Excellent people skills
- Visual merchandising
- Licensed Optician
- Management
Timeline
Stylist
Nili Lotan
03.2024 - Current
Sales Associate
Christian Dior
03.2023 - 02.2024
Client Advisor
Neiman Marcus
07.2021 - 03.2023
Assistant Manager/Licensed Optician
The Eye Gallery
09.2017 - 07.2021
Men's Contemporary Specialist
Saks Fifth Avenue
11.2013 - 09.2021
Men's Sportswear
Bloomingdale's
07.2010 - 11.2013
Bachelor of Arts -
Howard University
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