Julian Restrepo
Garfield,NJ
Summary
Detail-oriented and customer-focused professional with extensive experience in administrative and patient care roles. Adept at managing office operations, providing excellent customer service, and maintaining confidentiality. Proven ability to handle multiple tasks efficiently in fast-paced environments. Bilingual with strong communication and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Assistant to the Director of Retail
Nili Lotan
01.2024 - Current
- Managed payroll processes efficiently and accurately for 50 employees.
- Maintained and updated Director's calendar, ensuring all appointments, meetings were scheduled and reminders were timely.
- Acted as reliable point of contact for internal and external stakeholders, managing communication on behalf of the Director.
- Handled various administrative tasks and ran errands to support the smooth functioning of daily operations.
- Assisted in coordinating special projects and events required by the Director.
Patient Care
Englewood Health
02.2024 - Current
- Exhibiting strong problem-solving abilities when faced with challenging situations involving patients physical or emotional needs.
- Maintaining patient confidentiality and privacy by strictly adhering to HIPAA regulations and hospital policies.
- Promoting patient safety by closely monitoring vitals and reporting any changes or concerns to medical professionals.
- Warmly greeted patients and visitors and made each feel welcome.
- Reducing patient anxiety by maintaining open communication and answering questions.
Ambassador
Amazon
11.2022 - 02.2024
- Improved warehouse efficiency by streamlining inventory management and implementing organizational systems.
- Helped maintain a positive working environment by demonstrating a proactive attitude and supporting fellow team members consistently.
- Conducted daily audits on new hires to check their progress and suggested areas of improvement, improving onboarding efficiency by 20%.
Manager/Operations Assistant
Willies Burgers Spot
03.2022 - 10.2022
- Managed the operational and financial aspects of the business, including handling transactions, inventory management, and ensuring accurate revenue reporting, increasing revenue accuracy by 10%.
- Increased customer satisfaction by providing efficient and friendly service in a fast-paced environment, leading to a 30% rise in repeat customers.
- Raised at least 25% new clientele by marketing the restaurant over social media, significantly boosting the restaurant’s visibility and customer base.
Assistant Restaurant Manager
Mamajuana Cafe By The River
09.2018 - 03.2022
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, and preparing cash drawers.
- Created and managed staff schedules to ensure proper coverage, reducing scheduling conflicts by 15%.
- Directly interacted with guests to ensure a high level of customer service, contributing to a 25% increase in positive customer feedback.
Education
Career Diploma - Medical Administrative Assistant
Penn Foster Career School
Scranton, PA08.2024
Skills
- Customer Service and Relationship Building
- Team Collaboration and Support
- Operational and Managerial Skills
- Inventory and Warehouse Management
- Problem-Solving and Decision-Making
- Confidentiality and Compliance
- Attention to Detail
Timeline
Patient Care
Englewood Health
02.2024 - Current
Assistant to the Director of Retail
Nili Lotan
01.2024 - Current
Ambassador
Amazon
11.2022 - 02.2024
Manager/Operations Assistant
Willies Burgers Spot
03.2022 - 10.2022
Assistant Restaurant Manager
Mamajuana Cafe By The River
09.2018 - 03.2022
Career Diploma - Medical Administrative Assistant
Penn Foster Career School
Languages
Spanish
Native or Bilingual
Certification
- First Aid/CPR Certified
Technical Proficiency
- Microsoft Office Suite: Word, Excel, & Powerpoint
- Familiar with medical records systems: EPIC, & MOSS 3.0
- Familiar with inventory management software
- Restaurant Management Software: OpenTable POS Reservation, Clover POS, & EPOS systems
- Familiar with Payroll Management: Rippling
Work Preference
Work Type
Full TimeWork Location
HybridImportant To Me
Company CultureWork-life balanceCareer advancementTeam Building / Company RetreatsWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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