Jillian Leo
San Diego,CA
Summary
Business Real Estate student with a minor in Social and Digital Media Studies and experience in sales, customer service, and social media content creation. Experience across retail, marketing, and hospitality environments. Experience using Microsoft Excel, Canva, and social media platforms to support marketing and customer engagement efforts. Organized, motivated, and adaptable, seeking customer-facing opportunities to continue building professional experience.
Overview
8
8
years of professional experience
Work History
Sales & Brand Representative
Moonlight Designs
San Diego, CA
06.2025 - 12.2026
- Independently managed booth setup, merchandising, and jewelry sales operations at farmers’ markets
- Consistently achieved shift-based sales bonus goals through effective selling strategies
- Provided personalized customer service, enhancing customer experience in jewelry selection and purchases
- Processed transactions accurately while maintaining organized, visually appealing product displays
- Contributed to brand promotion through social media content development and posting
- Supported office operations by organizing inventory and preparing merchandise for events
Social Media Marketing & Content Creator
Kiki House of Beauty
Thousand Oaks, California
05.2024 - 08.2024
- Developed and published branded content across Instagram, TikTok, and Facebook for a beauty product launch
- Created original photo and video content using Canva while adhering to established brand guidelines
- Independently planned, produced, and scheduled posts for brand approval
- Facilitated marketing outreach by connecting local spas, hotels, and beauty businesses to product launch, expanding partner network and enhancing local presence
- Supported audience growth and increased brand visibility through consistent content promotion
Sales Lead
Cyclebar
Thousand Oaks
03.2022 - 08.2024
- Led front desk operations and sales performance, ensuring smooth studio functionality during assigned shifts
- Achieved sales quotas through effective membership, service package, and retail merchandise sales strategies
- Conducted outreach calls and retention messaging to drive membership growth
- Trained and mentored new hires on front desk responsibilities, customer service standards, and the ClubReady system
- Represented the studio at community events and promotional booths, enhancing local engagement and promoting memberships
Personal & Household Assistant
Private Family
Thousand Oaks
08.2021 - 07.2022
- Delivered childcare support for three children through transportation, supervision, and meal preparation, ensuring safety and well-being
- Assisted with household errands, shopping, and scheduling to support daily family needs
- Coordinated appointments, returns, and other household tasks for the family
Bakery Production & Catering Assistant
Sweet LA Bakery
Calabasas
03.2019 - 05.2022
- Contributed to dessert production, baking preparation, and packaging for catering and custom orders, ensuring quality and presentation standards were met
- Worked catering events, supporting event setup, service, and delivery of products to event locations and client pickups
Education
San Diego State University
San Diego, CA05-2027
Skills
- Sales Strategies
- Client Relationship Management
- Customer Service & Support
- Social Media Content Creation
- Canva Design
- Microsoft Excel
- Leadership & Team Collaboration
- Time Management & Adaptability
Timeline
Sales & Brand Representative
Moonlight Designs
06.2025 - 12.2026
Social Media Marketing & Content Creator
Kiki House of Beauty
05.2024 - 08.2024
Sales Lead
Cyclebar
03.2022 - 08.2024
Personal & Household Assistant
Private Family
08.2021 - 07.2022
Bakery Production & Catering Assistant
Sweet LA Bakery
03.2019 - 05.2022
San Diego State University