Jillian Maul
Charlotte,NC
Summary
Detail-oriented healthcare professional with extensive experience in contract implementation, financial data analysis, and healthcare administration. Proficient in SQL, Excel, data visualization, and revenue cycle reimbursement strategies. Skilled in client relations, compliance analysis, and project management. Committed to leveraging data-driven insights to optimize financial performance, deliver high-quality care and health services, and contribute to creating a healthier future for individuals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Contract Implementation Analyst
Preferred Medical Marketing Corporation
07.2023 - Current
- Leveraged advanced data analytics tools (e.g., SQL, Excel, or specialized financial software) to identify payment trends and optimize reimbursement methods
- Managed multiple financial performance projects concurrently for various hospital facilities, ensuring timely updates of rates and charges based on current insurance information and quarterly Medicare deliverable updates
- Conducted regular client-facing meetings to discuss project progress, address concerns, and provide updates on key deliverables
- Collaborated closely with clients to identify specific needs and customize the software to fit their workflows
- Reviewed and analyzed contracts, including provider agreements and payer contracts, to ensure compliance with private insurance and government reimbursement policies
- Conducted thorough data validation to identify payment discrepancies, leading to improved financial performance and more accurate reporting
Account Management Intern
Preferred Medical Marketing Corporation
05.2023 - 07.2023
- Assisted the Account Management team with client relations and user issues, enhancing client satisfaction rates through effective communication and problem resolution
- Created and updated complex Excel spreadsheets, utilizing formulas, pivot tables, and charts to analyze and present data
- Utilized SQL to run reports and gain accurate information for the company, improving data accuracy
Graduate Assistant- Program Assistant
University of Carolina at Charlotte Student Health Center
09.2022 - 05.2023
- Conducted Quality Improvement and Accreditation reports for the student health center, enhancing reaccreditation success through meticulous data analysis and reporting
- Completed routine policy and procedure management review using PowerDMS, ensuring compliance and efficiency
- Led marketing initiatives and healthcare outreach for CPR classes and flu vaccine clinics, increasing participation rates through targeted campaigns
Food Security Intern
LiveWell Greenville
05.2021 - 08.2021
- Updated the IMAP of grocery stores in Greenville County that accepted WIC and SNAP payments, enhancing accessibility for low-income families
- Utilized Microsoft Excel to track food security resources for collaboration between hospitals and nonprofit organizations, optimizing resource availability
- Developed a grocery audit comparing price variations of stores in different areas and conducted quarterly food pantry site checks, increasing resource allocation efficiency
Education
Master of Health Administration -
University of North Carolina at Charlotte
Charlotte, NC05.2024
Bachelor of Science - Health Sciences
Furman University
Greenville, SC05.2022
Skills
- Structured Query Language (SQL)
- SAS (Statistical Analysis System)
- Microsoft Office Suite (Word, PowerPoint, Outlook, Access)
- Microsoft Excel (Advanced)
- Data Analysis: Pivot tables, VLOOKUP, HLOOKUP, SUMIF, COUNTIF
- Data Visualization: Creating charts, graphs, and dashboards
- Data Management: Sorting, filtering, data validation, conditional formatting, pivot tables
- Conflict Resolution & Problem-Solving
- Attention to Detail & Accuracy
- Time Management & Multitasking
- Data Analysis & Reporting
- Teamwork & Collaboration
Certification
HFMA's Certified Revenue Cycle Representative (CRCR), Healthcare Financial Management Associations (HFMA), 12/01/23, 12/01/25
Timeline
Contract Implementation Analyst
Preferred Medical Marketing Corporation
07.2023 - Current
Account Management Intern
Preferred Medical Marketing Corporation
05.2023 - 07.2023
Graduate Assistant- Program Assistant
University of Carolina at Charlotte Student Health Center
09.2022 - 05.2023
Food Security Intern
LiveWell Greenville
05.2021 - 08.2021
HFMA's Certified Revenue Cycle Representative (CRCR), Healthcare Financial Management Associations (HFMA), 12/01/23, 12/01/25
Master of Health Administration -
University of North Carolina at Charlotte
Bachelor of Science - Health Sciences
Furman University
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