Jillian Patrucco
San Diego,CA
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Operations
Sephora
10.2023 - 03.2024
- Process shipment
- Removing inventory
- Retrofits of store
- Display changes
- Sales floor coverage/customer service
- Price changes
Beauty Advisor
Sephora
08.2023 - 10.2023
- Sales floor coverage
- Customer service
- Skin scans
- Register
Nanny
Care.com
07.2022 - 03.2023
- Age: 1-2 years old
Mental Health Aide
Polinsky Children’s Center-UNI
05.2022 - 08.2022
- Ages 0-17
- Emergency shelter
- Helping children with everyday needs, physically and mentally
Registered Behavior Technician
MeBe
06.2021 - 11.2021
- One on one ABA therapy
- Ages 3 to 12
- Worked with five clients weekly
Front Desk
Bronze Tanning
05.2019 - 08.2019
- Customer Service
- Cleaning tanning beds and spray tan machines
- Restock products and towels
Sales Associate
Banana Republic
12.2018 - 01.2019
- Customer Service
- Cash Register Skills
- Online Orders
- Team environment
Sales Associate
Victoria’s Secret
05.2018 - 12.2018
- Provide high quality customer service
- Cash register skills
- Processed shipment
- Opening and Closing shifts
- Overnight shifts
- Worked in a team environment
Sales Associate
American Eagle Outfitters
11.2017 - 01.2018
- Provide high quality customer service
- Cash register skills
- Black Friday shift
- Opening and closing shifts
Camp Counselor
Redwood City Libraries
06.2016 - 08.2016
- Worked with children and parents
- Organized and ran events
- Long hours
Sales Associate
Macys
10.2015 - 01.2016
- Cashier skills (POS)
- Provided Customer Service
- Processing clothes
Sales Associate
Macys
10.2014 - 01.2015
- Cashier skills (POS)
- Provided Customer Service
- Processing clothes
Camp Counselor
Iridescent
06.2014 - 08.2014
- Supervised children
- Learned engineering experiments
- Worked from 9-4 everyday except weekends
- Worked with others, teamwork
Education
Bachelors of Arts - Interdisciplinary Studies, Criminal Justice, Psychology, Sociology
San Diego State University
05.2021
Skills
- Customer Service
- Microsoft Excel
- Sales
- Operations
- POS
- Problem Solving
- Time Management
- Team work
- Processing
Certification
- Google Course Specializations, Google Digital Marketing and E-commerce, 07/24, Microsoft 365 Fundamentals, 09/24
- Google Coursera Certificates, Foundations of Digital Marketing and E-commerce, Attract and Engage Customers with Digital Marketing, From Likes to Leads: Interact with Customers Online, Think Outside the Inbox: Email Marketing, Assess for Success: Marketing Analytics and Measurement, Make the Sale: Build, Launch and Manage E-Commerce stores, Satisfaction Guaranteed: Develop Customer Loyalty Online, Work Smarter with Microsoft Word, Work Smarter with Microsoft Excel, Work Smarter with Microsoft PowerPoint, Mental Health Aide certificate, Mandated Reporter certified
Timeline
Operations
Sephora
10.2023 - 03.2024
Beauty Advisor
Sephora
08.2023 - 10.2023
Nanny
Care.com
07.2022 - 03.2023
Mental Health Aide
Polinsky Children’s Center-UNI
05.2022 - 08.2022
Registered Behavior Technician
MeBe
06.2021 - 11.2021
Front Desk
Bronze Tanning
05.2019 - 08.2019
Sales Associate
Banana Republic
12.2018 - 01.2019
Sales Associate
Victoria’s Secret
05.2018 - 12.2018
Sales Associate
American Eagle Outfitters
11.2017 - 01.2018
Camp Counselor
Redwood City Libraries
06.2016 - 08.2016
Sales Associate
Macys
10.2015 - 01.2016
Sales Associate
Macys
10.2014 - 01.2015
Camp Counselor
Iridescent
06.2014 - 08.2014
Bachelors of Arts - Interdisciplinary Studies, Criminal Justice, Psychology, Sociology
San Diego State University