Jillian Pero
Colonia,NJ
Summary
Passionate student pursing a degree and career in the social work field. Social skills help make working with clients easier and helps find the most efficient resources for them. Committed to making sure clients are receiving the best care. Motivated to make a difference in communities and not afraid of what challenges may be faced. Extremely hardworking, adaptable and dedicated to every task assigned to me.
Overview
6
6
years of professional experience
Work History
Undergraduate Student Intern
United Crescent Hill Ministry
Louisville, KY
08.2023 - Current
- Began getting an understanding for the organization by observing staff
- Attending trainings and meetings to gain professional knowledge
- Answer client phone calls or inquires about receiving services from agency
- Engage with clients, assess is they meet criteria for services, then provide services
- Surveyed clients to see if they are receiving the best care for them or what we could do better
Server
Lucianos Ristorante
Rahway, NJ
06.2023 - 09.2023
- Provided quick, and attentive service to customers
- Greeted customers and answered questions they may have had using engagement skills
- Effective communication between kitchen members, other servers, and hosts to provide best service to customers
- Cleaned and prepared tables for next group of customers
Cashier
Wittys
Rahway, NJ
04.2020 - 01.2023
- Operated cash register and store system receiving payments and providing correct amount of change
- Greeted and made friendly conversation with customers through listening and engagement as well as answered any questions they may have had
- Stocked shelves behind counter, made sure everything was clean throughout and after shifts ended
Restaurant Hostess
Ditalia Restuarant
Avenel, NJ
12.2017 - 03.2019
- Answered customer phone calls to schedule or confirm previously made reservations, record takeout orders and respond to service questions.
- Assisted servers when they needed help with their workload
- Met customers at the front of the restaurant and sat them strategically around the restaurant making sure to not overwhelm servers
- Greeted and made friendly conversation with customers who were either seated or waiting to be
Education
Bachelor of Science - Social Work
University of Louisville
Louisville, KY05-2024
Skills
- Outstanding Communication Skills
- Client Relationships
- Quick Learner
- Team Collaboration
- Interpersonal and Social Skills
- Time Management
- Efficient and Effective
Timeline
Undergraduate Student Intern
United Crescent Hill Ministry
08.2023 - Current
Server
Lucianos Ristorante
06.2023 - 09.2023
Cashier
Wittys
04.2020 - 01.2023
Restaurant Hostess
Ditalia Restuarant
12.2017 - 03.2019
Bachelor of Science - Social Work
University of Louisville