Jillian Petrocci

• Negotiated favorable lease terms with new and existing tenants, maximizing rental income while maintaining positive relationships.
• Interviewed prospective applicants, toured them through state-of-the-art suites and highlighted all amenities.
• Assisted property manager in developing marketing efforts to promote the property including tenant events, outreach programs and partnering with local businesses.
• Process applications to secure leases, manage lease renewals, complete service requests and update weekly traffic log.

• Expedited the process for prospective tenants by efficiently managing application paperwork, conducting background checks and reviewing lease requirements.
• Handled tenant communications by quickly responding to requests for maintenance service.
• Provided exceptional customer service when showing properties to prospective tenants and promoted all features and benefits while highlighting community features.
• Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
• Participated in property inspections to prepare for move-ins and move-outs.

• Managed all four conference room schedules for senior executives
• Provided guided tours of the museum, sharing a detailed history with investors, visitors and employees.
• Negotiated contracts with vendors to secure favorable pricing and terms while maintaining excellent working relationships.
• Planned and executed events/projects for employees (Long Service Dinner, Veteran’s Breakfast, Bring Your Child to Work Day).
• Collaborated with Corporate Communications to coordinate updates to museum content and displays.
• Established professional relationships with all levels of the organization, including senior management.

Event Planning

• Coordinated and facilitated employee off-site and holiday events resulting in a 50% reduction in
  expenses 2019 over 2018. Created budgets, arranged site visits, organized team-building exercises.
• Directed employee community outreach events including Cleveland Food Bank and the City Mission.
  

Communications

• Managed corporate internal and external websites by adding quality content and updates.
  
  Human Resources
  
• Streamlined the interview and onboarding schedules with efficient follow-up.
• Recommended enhancements and improvements with HR processes to simplify the experience.
  

Investor Relations

• Created reports using Google Analytics to compare investor’s media exposure and sentiment.
• Calculated share imbalances among 20 institutional investment firms to monitor short sales and
  prepared reports for Director and CFO.

Freelance Associate Producer

• Managed logistics/projects for international jeweler’s 2018 Leadership Conference. Organized
  castings and auditions, crafted talent role descriptions, created agendas and edited scripts/video.
  

Marketing Consultant

• Used ZoomInfo database to build brand awareness and increase company visibility. Researched local and
  national resources to escalate prospecting.

Marketing Segment Lead / Wealth Management Signature Events Planner (2015-2017)

• Developed and executed multi-channel marketing plans for 13 markets across the U.S. while leading
  multi-functional regional teams.
• Managed multiple projects and processes from conception to completion including event details,
  advertising, sales content and internal communications while maintaining a $250K annual budget.
  

Client & Community Relations / Office of the Regional President (2011-2015)

• Executed client & community relations activities (client parties, library/art museum events).
• Strategized with senior management to award annual sponsorship and foundation budgets
  ($300K each) to more than 150 agencies and organizations while executing all logistics.
• Crafted weekly intranet articles for local market page using Web Content Manager. Updated all
  client and prospect records in CRM resulting in increased opportunities.
  

Communications Project Manager / Employee Engagement / Service Council Leader (2007-2011)

• Created daily project communications, intranet articles and monthly four-page scorecard.
• Managed 25-person service council; Created monthly employee engagement events for 800+ employees.