Jillian Salmons
ELEGANT EMBERS PHOTOGRAPHY
Cleburne,TX
1
Certification
22
years of professional experience
Results-driven professional with over 20 years in customer service, sales, and administrative coordination. Expert in managing client relationships from inquiry to follow-up while adept at handling sensitive information and prioritizing tasks. Effective communicator skilled in problem-solving and fostering positive relationships with clients and teams. Pursuing remote roles in customer success, client services, or creative photography.
Work History
Self-Contained RISE/SLC Special Education Paraprofessional
1 Year 7 Months- Supported students with autism and diverse academic, behavioral, and communication needs to foster an inclusive learning environment.
- Maintained accurate documentation of behavioral incidents and academic progress to track individualized goals effectively.
- Communicated regularly with teachers, staff, and parents to ensure alignment on student needs and progress.
- Maintain accurate documentation regarding behavioral incidents, academic progress, and individualized goals.
- Respond calmly and professionally to challenging situations while balancing multiple priorities.
- Handle sensitive and confidential student information with discretion.
Owner & Photographer
12 Years 7 Months- Managed all aspects of independent photography business, handling client inquiries, consultations, scheduling, contracts, payments, session preparation, photography, editing, gallery delivery, and follow-up to ensure seamless client experiences.
- Built and maintained client relationships through responsive communication and personalized customer service, enhancing client satisfaction and repeat business.
- Managed pricing, packages, sales, promotions, marketing materials, social media, and client acquisition strategies to drive business growth and attract new clients.
- Coordinate multiple clients, projects, deadlines, and digital deliverables while maintaining accuracy and attention to detail.
- Use Adobe Lightroom and Photoshop for professional image editing and digital production.
- Use Pixieset to manage client galleries, digital delivery, downloads, and client-facing services.
- Create marketing materials, promotional graphics, and social media content using Canva.
- Independently troubleshoot client and technology issues and make decisions regarding customer experience and business workflow.
Bridges Behavior Intervention Aide
4 Years- Supported students and staff with significant behavioral, academic, and social-emotional needs.
- Maintained detailed behavioral documentation to inform staff and enhance future support planning.
- Identified academic needs and developed targeted student goals to improve learning outcomes.
- Collaborated with teachers, administrators, and support personnel to create cohesive support strategies.
- Worked independently in challenging situations requiring sound judgment, adaptability, patience, and confidentiality.
- Maintained accurate records while managing multiple student needs and competing priorities.
Behavioral Support / Inclusion
1 Month- Maintained accurate records of inclusion minutes and student support activities to track student progress and ensure compliance.
- Coordinated and supervised lunch detention assignments and behavioral situations to promote a positive school environment.
- Supported teachers and students in classrooms with significant behavioral needs, fostering a conducive learning atmosphere.
- Maintained accurate records of inclusion minutes and student support activities.
- Managed sensitive information and documentation requiring accuracy and discretion.
Assistant Manager
2 Years- Coordinated daily studio operations, enhancing customer service, scheduling, and sales processes.
- Assisted with daily studio operations, customer service, scheduling, and sales.
- Assisted customers with product and service selections and supported sales goals.
- Booked appointments and coordinated client schedules.
- Managed studio workflow and collaborated with team members to ensure a consistent customer experience.
Customer Service | Sales | Photographer
2 Years- Utilized consultative sales techniques to identify customer needs and recommend appropriate products and services.
- Guided customers in portrait selections and product choices, enhancing their purchasing experience.
- Employed consultative sales techniques to uncover customer needs and recommend tailored products and services.
- Coordinated client scheduling and service delivery, ensuring a professional and welcoming atmosphere.
- Produced professional portrait photography while managing customer expectations and deadlines.
Education
High School Diploma
Skills
Student Progress Tracking
Documentation & Record Keeping
Customer & Client Service
Client management
Appointment scheduling
Customer Communication
Conflict resolution
Confidential Information Management
Professional communication
Administrative Support
Online scheduling systems
Independent Work & Time Management
Organizational skills
Adaptability
Multitasking
Composed under pressure
Independent work
Canva
Adobe Lightroom
Adobe Photoshop
Pixieset
Digital Client Galleries
Customer service orientation
Confidential information handling
Certification
- Texas Educational Aide Certification
- State of Texas
- Educational Aide Professional Training
- 48-hour college-equivalent professional training program
- Additional Training & Certifications
- CPR Certification
- Stop the Bleed
- Bullying Prevention
- Seizure Response
- Diabetes Awareness & Response
- Child Abuse & Human Trafficking Prevention
- Copyright & Intellectual Property
Timeline
Self-Contained RISE/SLC Special Education Paraprofessional
PLUM CREEK ELEMENTARY | JOSHUA ISD
01.2025 - CurrentRead More
Bridges Behavior Intervention Aide
WHEAT MIDDLE SCHOOL | CLEBURNE ISD
01.2021 - 01.2025Read More
Behavioral Support / Inclusion
CLEBURNE ISD
12.2020 - 01.2021Read More
Owner & Photographer
ELEGANT EMBERS PHOTOGRAPHY
01.2014 - CurrentRead More
Assistant Manager
GLAMOUR SHOTS
01.2007 - 01.2009Read More
Customer Service | Sales | Photographer
PRESTIGE PORTRAITS
01.2005 - 01.2007Read More
Dr. John Horn High School
High School Diploma
Read More