Jillian Slusarczyk
Belleville,MI
Summary
Strong leader and problem solver dedicated to the patient experience. Exceptional experience in customer service with a strong work ethic and positive attitude.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Guest Services Key Holder
Douglas J Aveda Professional Salons
09.2022 - 08.2024
- Took phone calls, schedule appointments, and manage each hair stylist's books
- Opened and closed the salon as needed.
- Counted the cash drawer
- General cleaning and laundry
- Helped to train new team members as needed.
Lead Patient Transporter
St. Joseph Mercy Hospital Ann Arbor
11.2021 - 09.2022
- Transported patients to all areas of the hospital by mode of gurney or wheelchair.
- Acted as lead transpoter for many shifts; managed the board of assignments, delegated assignments to other transporters, and communicated with all of sectors of the hospital to ensure that patient's care and transportation was swift and effective.
- Ensured that all patients and visitors were treated with the utmost care
- Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
Busser/Hostess
Secret Recipes Family Dining
02.2020 - 07.2021
- Sanitized and cleared tables efficiently and effectively
- Managed waitlist of guests and seated tables
- Served drinks and prepared any requests to assist servers and assure swift service for guests
Education
High school diploma or GED -
College Degree - Liberal Arts, Sciences
Washtenaw Community College
Skills
- Hospital Experience
- Opening and closing coordination
- Drawer counting
- Host/Hostess
- Epic
- Patient Care
- Microsoft Word
- Communication skills
- Phone etiquette
- Guest Services
Certification
CPR Certification
Timeline
Guest Services Key Holder
Douglas J Aveda Professional Salons
09.2022 - 08.2024
Lead Patient Transporter
St. Joseph Mercy Hospital Ann Arbor
11.2021 - 09.2022
Busser/Hostess
Secret Recipes Family Dining
02.2020 - 07.2021
College Degree - Liberal Arts, Sciences
Washtenaw Community College
High school diploma or GED -
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