Jillian Sonheim
Chicago,IL
Summary
Hardworking and passionate job seeker looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Shift Leader
Mariano's
3145 S Ashland Ave, Chicago, IL 60608
05.2022 - 06.2023
- Takes initiative to assist others & responds to customers request immediately.
- Assist with product production, packaging, presentation, rotation and replenishment.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Food Service Worker
Dom's Kitchen & Market
2730 N Halsted St, Chicago, IL
08.2021 - 02.2022
- Wash, peel and cut various foods to prepare for cooking or serving in a timely fashion.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Streamlined food preparation processes for increased efficiency and reduced waste.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Participated in regular trainings to stay current on industry best practices and trends.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Ensured consistency in presentation of dishes by closely following plating guidelines.
Education
Some College (No Degree) - General Studies
MALCOLM X COLLEGE
1900 W Van Buren St, Chicago, IL 60612Associate of Science - Diagnostic Medical Sonography
Midwestern Career College
Naperville, IL06.2026
Skills
- Customer Service
- Teamwork
- Easily adapts to new environments/departments
- Flexible Schedule
- Certified in Food & Handling Safety
- Inventory
References
Available upon request
Timeline
Shift Leader
Mariano's
05.2022 - 06.2023
Food Service Worker
Dom's Kitchen & Market
08.2021 - 02.2022
Some College (No Degree) - General Studies
MALCOLM X COLLEGE
Associate of Science - Diagnostic Medical Sonography
Midwestern Career College