Jillian Stacy
Management
Manchester,USA
Summary
Dynamic professional with a proven track record in customer service excellence and classroom management. Achieved operational efficiency and high customer satisfaction as General Manager at Dairy Queen. Proficient in Microsoft Excel and effective communication, thriving in fast-paced environments while fostering collaboration across diverse teams.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Substitute Teacher K-12
Edustaff
Saline, MI
09.2022 - Current
- Served as substitute teacher for EDUstaff in Washtenaw County.
Taught various subjects across grades K-12 in Saline and Chelsea school districts.
Facilitated engaging learning experiences, contributing to academic success of students.
Fostered positive classroom environments to encourage student participation and growth.
General Manager
Dairy Queen Store
Saline, Michigan
04.2002 - Current
- Developed skills in customer service and food preparation as a server.
- Advanced to management roles, handling complex customer service scenarios.
- Managed employee scheduling and product ordering efficiently.
- Achieved Servsafe certification to ensure compliance with health standards.
- Oversaw cake decoration for special orders, ensuring high quality and customer satisfaction.
- Maintained consistent stock levels of supply's to meet demand.
Hair Stylist
Tricho
Ann Arbor, MI
03.2011 - 06.2014
- Pursued diverse continued education opportunities with Bumble and bumble, Kerastase, and Goldwell.
- Developed strong cutting and coloring skills through practical application.
- Contributed to a collaborative workspace that promoted ongoing learning.
- Achieved proficiency in advanced techniques under guidance of various experts.
Hair Stylist
Regis Salons
Ann Arbor, Michigan
11.2006 - 03.2011
- Established a solid client base at Regis as an entry-level hairstylist.
- Acquired essential skills and techniques post-cosmetology school.
- Gained valuable industry experience in a supportive environment.
Education
Associate's degree - Business Management
Eastern Gateway Community College
Steubenville, OH10.2022
Trade School - Cosmetology
Miss Katie's College of Beauty
Canton, MI04.2005
Skills
- Restaurant operations management
- Communication skills
- Customer service excellence
- Time management
- Microsoft Excel proficiency
- Event planning
- Organizational skills
- Classroom management
Certification
- ServSafe
- Cosmetology License
- Food Handler Certification
- First Aid Certification
- Substitute Teaching Certification/permit in the State of Michigan
Additional Information
Currently enrolled at Central State University.
Timeline
Substitute Teacher K-12
Edustaff
09.2022 - Current
Hair Stylist
Tricho
03.2011 - 06.2014
Hair Stylist
Regis Salons
11.2006 - 03.2011
General Manager
Dairy Queen Store
04.2002 - Current
Associate's degree - Business Management
Eastern Gateway Community College
Trade School - Cosmetology
Miss Katie's College of Beauty