Jillian Velarde
Lakewood,CO
Summary
Enthusiastic and results-driven sales professional with over 4 years of experience excelling in relationship building, partnership cultivation, and profit growth. Expert in lead prospecting, revenue generation, and persuasive negotiations, consistently surpassing sales targets and driving significant revenue increases. Flexible and approachable, with strong organizational and time management skills.
Overview
5
5
years of professional experience
Work History
Client Success Account Manager
Adysnc Media
04.2024 - Current
- Increases client satisfaction by building strong relationships and addressing their needs promptly.
- Manages relationships with over 100 clients by establishing clear communication channels, ensuring seamless project execution.
- Conducts regular account reviews to identify areas for improvement and ensure continued success.
- Uses analytical skills to track and report on account performance metrics, providing insights for future growth opportunities
Account Executive, Inside Sales
MediaAlpha
12.2021 - 11.2023
- Exceeded monthly sales targets and quotas by 50-100% to contribute to overall sales goals and revenue of company.
- Achieved a 35% increase in quarterly revenue by implementing innovative sales strategies
- Executed full sales cycle process from initial lead sourcing through conversion and closing.
- Streamlined sales process efficiency by maintaining accurate records of client interactions in CRM systems, ensuring seamless followup.
- Successfully established strong customer relationships, developing lasting rapport and improving repeat/ referral business
Inside Sales Representative
Priority1
07.2021 - 12.2021
- Conducted high-volume cold calling campaigns to generate new leads while maintaining book of business
- Increased monthly sales revenue by consistently meeting and exceeding individual and team sales targets.
- Utilized data and analytics to identify target markets and understand customer needs.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and increased spend
- Negotiated with customers regarding price and delivery terms leading up to sale
Salon Coordinator/Sales Associate
Russo Salon & Spa/ Cloud 9 Salon Spa
01.2019 - 01.2021
- Interacted with 80-100 clients daily, building strong customer relationships by providing a wonderful customer experience
- Drove sales through upselling products, services, and add-ons based on customers past purchases and preferences
- Answered multiple phone lines/ made outbound calls daily
- Provided knowledgeable information about services, products and prices to customers.
Education
Bachelor of Science in Management -
Arizona State University, W.P. Carey School of Business
Tempe, AZ05.2021
Skills
- CRM ( Salesforce, Outreach, Hubspot )
- Revenue Growth
- Microsoft Office
- Sales and Negotiations
- Organization
- Account Management
- Lead Prospecting
- Relationship Building
Timeline
Client Success Account Manager
Adysnc Media
04.2024 - Current
Account Executive, Inside Sales
MediaAlpha
12.2021 - 11.2023
Inside Sales Representative
Priority1
07.2021 - 12.2021
Salon Coordinator/Sales Associate
Russo Salon & Spa/ Cloud 9 Salon Spa
01.2019 - 01.2021
Bachelor of Science in Management -
Arizona State University, W.P. Carey School of Business