Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jillian Welsh-Thomas

Brooklyn,NY

Summary

Experience Direct Support Professional with over 4 years of delivering comprehensive care Services. Proven track record in implementing care plans improving client satisfaction by 25% and working with multicultural teams. Skilled in crisis intervention and client care.

Experienced support professional prepared for this role, bringing strong focus on team collaboration and achieving results. Skilled in providing personalized care, communication, and problem-solving. Known for flexibility and reliability, adapting to changing needs seamlessly. Proven ability to foster positive, supportive environment.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Direct Support Professional (DSP)

New York Foundlings
Brooklyn
11.2024 - Current
  • Ensured consistent supervision and safety of clients by implementing individualized protective oversight plans with measurable outcomes.
  • Ensuring that individual medication is administered as prescribed.
  • Assist with daily living skills (e.g personal hygiene, food preparation, house keeping, laundry, shopping)
  • Maintain facility in compliance With the OPWDD and COA Standards.
  • Facilitate individual's Learning and skill training in fire safety.
  • Maintain updated certifications in CPR/ first aid, SCIP ,and AMAP.
  • Observe, report regressive and unusual behavior and work cooperatively with clinical staff
  • Planning and preparing Balance meals
  • Assist in providing spiritual development
  • Assist in providing ethical and morals.
  • Remain on shift until your relief has arrived.
  • Complete job related Tasks as needed.
  • Pilots person-centered care plans adapting activities to client strengths, enabling greater autonomy and consistent progress toward individualized goals.
  • Facilitates calming interventions during crises using measured techniques and clear communication, preserving client safety and restoring routine quickly.
  • Liases with therapists and families to coordinate appointments and carry over strategies, smoothing transitions and reinforcing treatment gains.
  • Tracks behavioral data and synthesizes trends to propose targeted adjustments, improving service consistency and informing team decisions.
  • Supported individuals with developmental disabilities in daily living activities and personal care.

Home Care Giver

David Leitner
New York City
03.2020 - 06.2022
  • Cared for Mr. Leitner a patient with Multiple Sclerosis.
  • Administered scheduled medications to him on daily basis.
  • Assisted him with his administrative task he could not do himself.
  • Assisted Mr Leitner with personnel task like; meals/feedings, showering bathroom's visits, walks wheelchair assistance, ETC
  • Accompanied Mr Leitner to all medical visits.

Education

High School Diploma -

Educators INC. Private Christian School
12.2022

Associate in Business - undefined

Tranquility Secondary school
Trinidad and Tobago
06.1988

Skills

  • Client Advocacy, Personal Care Assistance, Ethical Decision-Making, Meal Planning, Crisis Intervention, Safety Compliance
  • Medication administration
  • Compassionate caregiving
  • Behavior redirection
  • Client support
  • Time management
  • First aid and safety

Certification

Certification in medical billing Mar 2008 – Nov 2008

Timeline

Direct Support Professional (DSP)

New York Foundlings
11.2024 - Current

Home Care Giver

David Leitner
03.2020 - 06.2022

Associate in Business - undefined

Tranquility Secondary school

High School Diploma -

Educators INC. Private Christian School
Jillian Welsh-Thomas