Jillian Wesco
Columbus,OH
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Branch Manager
Enterprise Holdings
10.2020 - Current
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
Sales Manager
Gateway Promotions Group
06.2020 - 10.2020
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and processes.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Server
Frickers
07.2019 - 02.2020
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Social Media Marketing Manager
Wilmington College
08.2019 - 12.2019
- Created and managed social media campaigns to increase brand engagement.
- Devised content strategy to effectively engage target audiences.
- Conducted market research to identify new opportunities and target markets.
- Launched successful digital marketing campaigns that achieved goals for increased website traffic.
Sales Associate
American Eagle
09.2018 - 05.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Box Office Attendant
Cinemark
06.2015 - 06.2016
- Printed tickets, checking accuracy of date, time and seat numbers before giving to customers.
- Assisted customers in choosing seats, guiding and recommending options via seating map.
- Balanced cash owed against number of tickets bought and took payment in exchange for ticket sales.
Education
Bachelor of Science - Marketing, Minor in Economics
Wilmington College
Wilmington, OH05.2020
Skills
- Relationship Building
- Performance Reviews
- Process Improvement
- Reporting Familiarity
- Customer Service
- Employee Development
- Client Relationship Management
- Time Management
- Sales Development
- Operational Reports
Timeline
Branch Manager
Enterprise Holdings
10.2020 - Current
Sales Manager
Gateway Promotions Group
06.2020 - 10.2020
Social Media Marketing Manager
Wilmington College
08.2019 - 12.2019
Server
Frickers
07.2019 - 02.2020
Sales Associate
American Eagle
09.2018 - 05.2019
Box Office Attendant
Cinemark
06.2015 - 06.2016
Bachelor of Science - Marketing, Minor in Economics
Wilmington College
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