Jillian Whitson
Mountain View,MO
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Veterinarian Assistant
Mountain View Animal Clinic
03.2023 - Current
- Assisted veterinarians in medical procedures, such as taking blood and urine samples, administering medication, and performing minor surgeries.
- Provided general nursing care for animals, including feeding, bathing, grooming, exercising and restraining them during examinations or treatments.
- Monitored vital signs of animals, such as pulse rate and temperature.
Concierge
Tall Tine Whitetail Ranch
01.2020 - Current
- Greeted customers and answered their inquiries regarding lodge services, amenities, and local attractions.
- Arranged reservations for dining, entertainment, sightseeing tours, theater tickets, and sporting events.
- Responded promptly to all customer inquiries via telephone, email or face-to-face contact while maintaining a friendly demeanor.
- Offered personalized concierge services such as booking spa appointments or arranging transportation needs for guests.
Concierge
Black River Mallard Resort
01.2018 - 01.2020
- Greeted customers and answered their inquiries regarding lodge services, amenities, and local attractions.
- Arranged reservations for dining, entertainment, sightseeing tours, theater tickets, and sporting events.
- Coordinated with guests to provide special requests such as flowers or champagne in guest rooms upon arrival.
- Offered personalized concierge services such as booking spa appointments or arranging transportation needs for guests.
Education
Bachelor of Science - Psychology
Central Methodist University
Fayette, MOAssociates Of Health Science - Nursing Science
Black River Technical College
Pocahontas, AR12.2015
Skills
- Customer care
- Office Organization
- Appointment management
- Office maintenance
- Proficient in Word, PowerPoint, Windows, IOS etc
- Effective Communication
- Customer Service
- Cash Handling
- Conflict Resolution
- Effective problem solving
Timeline
Veterinarian Assistant
Mountain View Animal Clinic
03.2023 - Current
Concierge
Tall Tine Whitetail Ranch
01.2020 - Current
Concierge
Black River Mallard Resort
01.2018 - 01.2020
Bachelor of Science - Psychology
Central Methodist University
Associates Of Health Science - Nursing Science
Black River Technical College