Jillian Wright
Independence,MO
Summary
Dedicated Direct Support Professional skilled in delivering individualized support for clients with developmental disabilities. Expertise in fostering client engagement through active listening and effective problem-solving. Organized and reliable in managing multiple priorities while contributing to team objectives.
Overview
16
16
years of professional experience
Work History
Direct Support Professional
Beacon Specialized Living
Independence, MO
07.2024 - Current
- Developed and implemented personalized care plans in collaboration with multidisciplinary teams, ensuring client-centered services.
- Monitored client progress and adjusted strategies to optimize engagement and skill development in community settings.
- Provided individualized support to clients with developmental disabilities, enhancing daily living skills and independence.
- Trained and mentored new staff on best practices in direct support, fostering a collaborative team environment.
- Facilitated recreational activities that promoted social interaction and skill-building among clients, enhancing quality of life.
- Advocated for clients' needs and rights within community resources, improving access to essential services and support systems.
- Conducted regular assessments of client needs, utilizing feedback to refine care approaches and improve outcomes.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Maintained clean, safe, and well-organized patient environment(s).
- Implemented safety protocols and crisis intervention techniques, ensuring a secure environment for clients at all times.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
Vehicle Purchasing Agent
Pick N Pull
Kansas City, MO
10.2017 - 05.2024
- Analyzed market trends to identify optimal purchasing opportunities and enhance inventory turnover.
- Negotiated purchasing agreements with suppliers to secure competitive pricing for vehicle acquisitions.
- Developed relationships with auto recyclers to expand sourcing channels and improve procurement efficiency.
- Coordinated logistics for vehicle transportation, ensuring timely delivery and compliance with regulations.
- Implemented process improvements that streamlined purchasing workflows and reduced lead times for vehicle procurement.
- Led training sessions for new staff on best practices in vehicle acquisition and vendor management.
- Monitored inventory levels, forecasting demand to align purchasing strategies with business objectives.
- Evaluated vendor performance regularly, fostering continuous improvement in service quality and cost-effectiveness.
- Streamlined the vehicle purchasing process by implementing effective negotiation strategies.
- Maintained strong communication with internal departments to address any concerns or questions related to purchased vehicles quickly and effectively.
- Proactively identified ways to fine-tune existing processes within the department for improved performance overall.
- Supported marketing efforts via targeted campaigns showcasing top-performing vehicles available within our inventory selection range.
- Increased efficiency in the bidding process through strategic planning and accurate budgeting.
- Worked with departments to find new and better items to fulfill diverse needs.
- Made valuable contributions to planning of promotions, pricing and inventory levels, enhancing inventory flow, revenue, and profits.
- Searched for hard-to-find items and found high-quality, reliable vendors.
- Sourced and qualified bidders, obtained favorable pricing and finalized contracts.
- Developed and implemented strategies to reduce operational costs.
- Identified and resolved supply chain issues to mitigate delays and production disruptions.
- Collaborated with sales teams to ensure seamless transitions from vehicle acquisition to customer delivery.
- Reduced company costs with efficient vendor management and smart purchasing decisions.
- Collaborated with internal departments to identify and manage demand for material and services.
- Assisted in resolving disputes between buyers, sellers, and other parties involved in the transaction process, promoting smooth operations throughout each deal''s lifecycle.
- Attended industry conferences and events to stay informed on current trends impacting the automotive sector, applying that knowledge back into the role as necessary.
- Enhanced customer satisfaction by providing personalized purchasing recommendations based on client needs.
- Conducted thorough research on potential vehicle acquisitions, verifying quality and value before committing to purchases.
- Maximized profitability by monitoring industry trends and adjusting purchasing strategies accordingly.
Direct Care Support
Trademark Staffing
Higginsville, MO
04.2010 - 08.2017
- Demonstrated self-motivation in completing tasks, with a strong sense of personal responsibility.
- Demonstrated skill in collaborative teamwork at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Maintained organization in project management and detail-oriented with a strong work ethic.
- Paid attention to detail in assignments to detail while completing assignments.
- Applied critical thinking to solve problems to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adapted to new situations quickly and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Learned new technologies efficiently and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
Education
GED -
GED Academy
St Louis, MO05-2016
Skills
- ADL support
- Patient management
- Crisis intervention
- Safety monitoring
- Medical records management
- HIPAA compliance
- Time management
- Problem-solving
- Behavioral reinforcement
- Client needs assessment
- Resource allocation
- Advocacy for clients
- Positive reinforcement
- Negotiation expertise
- Competitive analysis
- Pricing strategy
- Positive demeanor
Timeline
Direct Support Professional
Beacon Specialized Living
07.2024 - Current
Vehicle Purchasing Agent
Pick N Pull
10.2017 - 05.2024
Direct Care Support
Trademark Staffing
04.2010 - 08.2017
GED -
GED Academy