Jillian Yde

Customer service in person and over the phone to respond to customer questions, providing information and scheduling appointments, Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols and set patients up on therapies needed, Administration work including handling money, calling insurance companies and explaining insurance benefits to patients, filing paperwork, putting together patient folders in correct order as needed, first person to greet each patient as they walked through the door to ensure they felt welcome and comfortable.

Customer service in person and over the phone to book classes, take payments, & sign up for memberships, in charge of marketing business & leading events, in charge of taking studio inventory, contacting leads interested in memberships, learning & memorizing scripts, proficient in Excel, multi-tasking during shifts, promoting health & wellness, handling money, ability to lift 25+ pounds.

Upating student-athlete records, financing & bill payments, supervise athletic events, handling & counting money, creating & organizing schedules, charts, lists, for athletic director schedule on Excel, handled sign-up for athletic camps & tryouts for sports teams, lifting & moving 25+ pound equipment.