Jillianne Van Laanen
Janesville
Summary
Hardworking, reliable associate with a desire to create a positive experience for customers. Respectful team player always willing to learn and grow.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Kohls Department Store
08.2025 - Current
- Processed transactions efficiently using point-of-sale systems, providing accurate billing for customer purchases.
- Conducted inventory checks and restocked shelves regularly, maintaining optimal product availability for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled returns and exchanges professionally for both Kohls and Amazon.
- Answered questions about store policies and addressed customer concerns.
Car Wash Attendant
Mr. Splash Car Wash
03.2025 - 08.2025
- Guided customer vehicles safely through the wash tunnel.
- Operated high-pressure wash systems to ensure thorough cleaning of vehicles.
- Maintained cleanliness and organization of work areas for optimal workflow efficiency.
- Addressed minor customer complaints with professionalism.
- Provided exceptional customer service by recommending wash plans, pricing, and savings opportunities through monthly memberships.
Food Service Associate (Curl Crew)
Dairy Queen
05.2024 - 03.2025
- Take orders both at the counter and in the drive-thru, ensuring a friendly and helpful demeanor.
- Handle cash and credit card transactions, and provide excellent customer service.
- Keep work area clean and tidy, including sweeping, mopping, washing tables and windows. Stock supplies for customers.
- Stay informed with current promotions and new menu items, and encourage the sale of larger size items.
Education
High School Diploma -
Homeschool
Janesville, WI04-2027
Skills
- Friendly attitude and a desire to please
- Works well with a team
- Adaptable to new situations
- Ability to multi-task
- Customer service focused
- Flexible schedule
Timeline
Retail Sales Associate
Kohls Department Store
08.2025 - Current
Car Wash Attendant
Mr. Splash Car Wash
03.2025 - 08.2025
Food Service Associate (Curl Crew)
Dairy Queen
05.2024 - 03.2025
High School Diploma -
Homeschool