Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jillianne Van Laanen

Janesville

Summary

Hardworking, reliable associate with a desire to create a positive experience for customers. Respectful team player always willing to learn and grow.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Kohls Department Store
08.2025 - Current
  • Processed transactions efficiently using point-of-sale systems, providing accurate billing for customer purchases.
  • Conducted inventory checks and restocked shelves regularly, maintaining optimal product availability for customers.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Handled returns and exchanges professionally for both Kohls and Amazon.
  • Answered questions about store policies and addressed customer concerns.

Car Wash Attendant

Mr. Splash Car Wash
03.2025 - 08.2025
  • Guided customer vehicles safely through the wash tunnel.
  • Operated high-pressure wash systems to ensure thorough cleaning of vehicles.
  • Maintained cleanliness and organization of work areas for optimal workflow efficiency.
  • Addressed minor customer complaints with professionalism.
  • Provided exceptional customer service by recommending wash plans, pricing, and savings opportunities through monthly memberships.

Food Service Associate (Curl Crew)

Dairy Queen
05.2024 - 03.2025
  • Take orders both at the counter and in the drive-thru, ensuring a friendly and helpful demeanor.
  • Handle cash and credit card transactions, and provide excellent customer service.
  • Keep work area clean and tidy, including sweeping, mopping, washing tables and windows. Stock supplies for customers.
  • Stay informed with current promotions and new menu items, and encourage the sale of larger size items.

Education

High School Diploma -

Homeschool
Janesville, WI
04-2027

Skills

  • Friendly attitude and a desire to please
  • Works well with a team
  • Adaptable to new situations
  • Ability to multi-task
  • Customer service focused
  • Flexible schedule

Timeline

Retail Sales Associate

Kohls Department Store
08.2025 - Current

Car Wash Attendant

Mr. Splash Car Wash
03.2025 - 08.2025

Food Service Associate (Curl Crew)

Dairy Queen
05.2024 - 03.2025

High School Diploma -

Homeschool
Jillianne Van Laanen