Jilly Alfano
Norridge,IL
Overview
3
3
years of professional experience
Work History
Barista
Gloria Jeans Coffee Shop
01.2023 - Current
- Pleasantly interacted with customers during rush periods to promote an efficient and positive environment.
- Listened to customer requests and fulfill personalized orders
- Maintained consistent attendance and punctuality.
- Memorized menu recipes including specialty coffee seasonal beverages.
- Trained new employees on expertise in making coffee and using the machines as well as using the cash register and making sales .
Personal Babysitter
Self-employed
11.2020 - Current
- Communicated positively with children regularly checked in with guardians.
- Monitored sleeping, eating, and homework schedules for children.
- Established lasting, connections with families and children
- Maintained open communication feedback with guardians
- Organized different activities to stimulate and create a fun and child-friendly environment
Swim Instructor
Blue Gem Swim School
05.2022 - 09.2022
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Taught daily swim instruction to students varying in ages and skill levels.
- Used teaching aids such as kickboards, diving rings, and fins correctly to educate students.
- Took notes strengths and weaknesses of each child in class to track progress and report to manager.
- Adapted teaching techniques to different learning styles
Education
Bachelor of Science - Undeclared (Accounting)
University of Illinois At Urbana-Champaign
Champaign, IL05.2027
High School Diploma -
Loyola Academy
Wilmette, IL05.2023
Skills
- Exceptional Customer Service
- Sales Expertise
- Microsoft Excel
- Team Leadership
- Skills Assessment
- Python
Accomplishments
- Winner of the National Bertie Green Travel Scholarship, and attended the immersion experience to Puerto Rico
- Former President of the Spanish Honors Society at Loyola Academy and lead the chapter of students in pursuing higher Spanish language education.
- Former President of the American Sign Language Club at Loyola Academy; communicated with deaf guests and organized meetings to learn Sign Language and Deaf culture
- Member of the Cultural registered student organization, Italian Club
- Ambassador for the Division of General Studies at the University of Illinois Urbana-Champaign
Languages
Spanish
Professional Working
Timeline
Barista
Gloria Jeans Coffee Shop
01.2023 - Current
Swim Instructor
Blue Gem Swim School
05.2022 - 09.2022
Personal Babysitter
Self-employed
11.2020 - Current
Bachelor of Science - Undeclared (Accounting)
University of Illinois At Urbana-Champaign
High School Diploma -
Loyola Academy
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