Jim Armstrong
Mission Viejo
Summary
Dynamic owner/operator skilled in managing operations and staff development, alongside experience in coaching and mentoring. Proven success in optimizing workflows, enhancing customer experiences, and promoting safety protocols to drive overall business performance.
Overview
38
38
years of professional experience
Work History
Owner/Operator
Leon's Transmission Services
03.1988 - 05.2026
- Oversaw daily sales and operations, enhancing workflow efficiency and delivering high-quality customer service.
- Managed inventory levels, optimizing stock to support timely repairs and services, resulting in quicker vehicle delivery.
- Partnered with the Los Angeles County Sheriff’s Department as well as the Los Angeles County Fire Authority in completing Transmission repairs to their fleet of vehicles.
- Oversaw daily business activities to ensure smooth operations.
- Established safety protocols, promoting a safe work environment for all employees.
- Provided exceptional customer service, promptly addressing issues to foster customer satisfaction and encourage repeat business.
President and Head Coach
OC Titans Basketball
Mission Viejo, California
02.2016 - 06.2021
- Conducted team practices emphasizing strategic play and teamwork.
- Developed training programs to improve player skills and overall performance.
- Mentored young athletes in personal growth and sportsmanship principles.
- Coordinated game schedules and logistics for competitive events.
Court Appointed Special Advocate
CASA
Orange, California
01.2010 - 04.2014
- Advocated for children's best interests in legal proceedings and case evaluations.
- Collaborated with social workers and attorneys to develop comprehensive care plans.
- Conducted interviews with children and families to gather relevant information.
- Monitored case progress and documented observations for court reports.
- Attended court hearings to represent children's voices in judicial decisions.
Education
High School Diploma -
Costa Mesa High School
Costa Mesa, CA06-1988
Skills
- Staff training and development
- Inventory management
- Safety protocol development
- Vehicle repairs
Volunteer work
Participated as Scoutmaster and other adult roles for Boy Scout and American Heritage Girls Troop 818 in Rancho Santa Margarita from 2008-2016.
Youth Basketball Coach with SVUSD from 2004-2012
President and Coach with RSM NJB 2014-2018
Owner and Head Coach for OC Titans Basketball 2018-2021
Volunteered as a CASA (Court Appointed Special Advocate) for the foster care system where I spent time with youth learning about them and their needs and concerns while in the care of foster homes. Going to court to represent their needs or concerns to help better their living situations.
References
References can be provided upon request.
Timeline
President and Head Coach
OC Titans Basketball
02.2016 - 06.2021
Court Appointed Special Advocate
CASA
01.2010 - 04.2014
Owner/Operator
Leon's Transmission Services
03.1988 - 05.2026
High School Diploma -
Costa Mesa High School