Results-oriented team leader well-versed in managing key accounts and developing long-term relationships with clients. Proven track record of increasing sales and profitability for clients through strategic partnerships and customized solutions. Skilled in identifying and capitalizing on new opportunities and maintaining a high level of customer satisfaction. Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Hi, I’m
Jim McCarter
Strategic Partnerships
North Hollywood,CA
Summary
Overview
15
years of professional experience
Work History
Getty Images Inc
Senior Key Account Executive
06.2015 - Current
Job overview
- Developed effective strategies for upselling, cross-selling additional products, services
- Advised clients on commercially safe generative artificial intelligence content licensing solutions
- Educated clients on the process of licensing editorial content for commercial uses in order to reduce risk and claim exposure
- Reviewed client marketing media in pre and post production phase to ensure the imagery was free of elements that could expose them to third-party clearance claims
- Spearheaded digital content workflows and assisted in the development of enterprise content/asset management solutions that streamlined creative imagery workflows for end users
- Negotiated complex enterprise-wide subscription license agreement renewals while retaining and growing committed revenue for Getty Images despite merging agreements for three of our largest editorial clients with similar license rights and varying price points (ESPN, National Geographic and ABC News)
- Analyzed sales performance data to identify trends in customer purchasing behavior
- Generated reports detailing account activity including sales forecasts, budgets, expenses
- Maintained accurate records of all interactions with customers using
- Cross sold Getty Images Custom Content crowd source imagery campaign product in tandem with Unsplash for Brands Advertising suite.
- Salesforce Lightning
- Represented company at trade shows, film festivals, award shows and industry events.
BP Energy
Procurement Analyst
05.2013 - 04.2015
Job overview
- Managed procurement requests and acted as point-person for customers on logistics, hardware and software needs.
- Resolved daily issues by handling invoice discrepancies, replacements for rejected materials and missed and late deliveries.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
- Utilized procurement tools to manage quote process, invoicing, order entry and receiving.
- Researched and evaluated new and current vendors to determine suitability of products and contract and pricing negotiations.
- Supported senior company leaders by delivering reports outlining performance to drive process improvements.
Best Buy Inc
Senior Retail Sales Associate
09.2008 - 04.2013
Job overview
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Managed efficient cash register operations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Availability
See my work availability
Not Available
Available
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tuesday
wednesday
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saturday
sunday
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evening
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Skills
- Strategic Selling
- Sales Negotiation
- Cross-Functional Collaboration
- Rights and Clearance
- Sales Territory Growth
- Software Licensing
- Key Account Management
- Account Strategy
Quote
The ones who are crazy enough to think they can change the world, are the ones that do.
Timeline
Senior Key Account Executive
Getty Images Inc
06.2015 - Current
Procurement Analyst
BP Energy
05.2013 - 04.2015
Senior Retail Sales Associate
Best Buy Inc
09.2008 - 04.2013
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