Jim Thorpe
Grants Pass,United States
Overview
51
51
years of professional experience
1
1
Certification
Work History
Census Field Supervisor
US Census Buear
02.2020 - 09.2020
- Train census workers to complete 2020 census.
- Work with individual citizens to complete their 2020 census document.
Shuttle Van Driver
Weatherly Inn Medford
10.2019 - 01.2020
- Drive Weatherly residents to doctors' appointments and shopping destinations.
- Operated with safety and skill to avoid accidents and delays.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Assisted elderly and disabled passengers entering and exiting shuttle.
Night Concierge
Brookdale Senior Living Community
03.2018 - 05.2019
- Provide security, perform janitorial duties and respond to resident issues from 11 pm to 7 am.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
Customer
U.S. Cellular
09.2001 - 11.2005
- Built positive rapport and relationships for high levels of customer satisfaction.
- Resolved escalated customer service inquiries and complaints to maintain satisfaction.
Vocational Consultant
Burke & Associates
04.1994 - 12.2000
- Assist injured workers to develop new vocational employment. Worked with employers to develop safe work conditions.
- Helped determine possible vocations and build application documents.
- Provided coaching and mentoring to employees.
- Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.
Executive Secretary
National Electrical Contractors Association
06.1969 - 09.1983
- Lead activities of a construction association
- Serve as fiduciary on labor/management Health & Welfare Trust, Labor Pension Trust, and Apprenticeship Trust
- Represent management in negotiations with the International Brotherhood of Electrical Workers
- Represent management in labor disputes among building trades.
- Coordinated travel arrangements and bookings for executive staff.
- Organized and updated schedules for executives.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Created and managed office systems to efficiently deal with documentation.
- Took notes and dictation at meetings.
- Wrote reports, executive summaries and newsletters.
Real Estate Sales & Finance
Red Carpet & Financial Services
06.1986 - 03.1994
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Negotiated between buyers and sellers of properties with efficiency and transparency to maximize profits and maintain satisfaction of clients.
- Educated clients on sales and buying processes and advised buyers on making decisions.
- Compared, researched and appraised properties.
Education
2 yrs college in General Studies - Music Teacher Education
Columbia Basin College
06.1962
Skills
- Shuttle Driving
- Van Driver
- Delivery driver experience
- Security
- Customer Satisfaction
- Team Management
- Problem Resolution
- Constructive Feedback
Certification
CDL
Assessments
Work style: Reliability - Proficient, 09/01/21, Tendency to be reliable, dependable, and act with integrity at work, Proficient
Personal Information
- Military Service Branch: United States Army Reserve
- Military Service Rank: Corporal
Timeline
Census Field Supervisor
US Census Buear
02.2020 - 09.2020
Shuttle Van Driver
Weatherly Inn Medford
10.2019 - 01.2020
Night Concierge
Brookdale Senior Living Community
03.2018 - 05.2019
Customer
U.S. Cellular
09.2001 - 11.2005
Vocational Consultant
Burke & Associates
04.1994 - 12.2000
Real Estate Sales & Finance
Red Carpet & Financial Services
06.1986 - 03.1994
2 yrs college in General Studies - Music Teacher Education
Columbia Basin College
Executive Secretary
National Electrical Contractors Association
06.1969 - 09.1983
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