Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, management expertise, and sales abilities to support and drive substantial growth.
Overview
3
3
years of professional experience
Work History
Service Pro
Aptive Environmental
04.2023 - Current
Obtained State of Va Pest Control License
Serviced customers using company supplied resources to resolve customer issues
Performed different services such as Mosquito services, Flea and Tick Treatments, Etc
Ensured that all customer inquiries were handled promptly and accurately.
General Manager of Operations
U-Haul
Herndon, VA
11.2022 - 04.2023
Developed strategies to increase sales revenue within the center.
Recruited new employees by conducting interviews and orientations for new hires.
Created operational plans for the center in order to maximize efficiency and productivity.
Maintained accurate records of employee attendance, payroll information and other administrative tasks related to personnel management.
Evaluated job performances of team members regularly through feedback sessions.
Made decisions to allocate time and resources to complete projects.
Assistant Manager
Ups Store 5431/4304
Herndon, VA
02.2022 - 10.2022
Offered shipping solutions to accommodate customers
Processed high-value freight shipments by personally helping move, store, and pack them correctly
Administrative tasks; faxing, copying, packing, laminating, and binding.
Reviewed completed work to verify consistency, quality, and conformance.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Department Supervisor
Home Depot
, VA
02.2021 - 03.2022
Assist customers with locating products and answering questions.
Collaborated with other departments to coordinate activities and resolve issues.
Trained employees on new processes or procedures as needed.
Monitored department operations to ensure productivity standards were met.
Education
Bachelor of Arts - Economics
George Mason University
Fairfax, VA
12-2025
Skills
Professionalism
Multitasking and Organization
Devising Creative Solutions
Time Management
Experience with different business models & Protocols