Summary
Overview
Work History
Skills
Certification
Timeline
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Eli Dylan Adams

Xenia,OH

Summary

Proactive Service Professional with extensive experience in vehicle maintenance, pest control, and customer service. Proven track record of managing and motivating teams, ensuring safety compliance, and delivering high-quality service. Strong problem-solving abilities, time management skills, and dedication to maintaining professional standards.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Service Pro

Greenix Pest Control
04.2024 - Current
  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
  • Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services.
  • Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
  • Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
  • Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.

Pest Control Technician

Pest Enforcment Agency - Deans Pest Control
11.2022 - 03.2024
  • Applied pesticides to inside and outside of structures utilizing company protocols.
  • Educated and advised customers on preventive measures to reduce pest infestations.
  • Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
  • Strengthened relationships with commercial accounts through attentive service and consistent communication regarding treatment progress.
  • Drove to customer residences and places of business to inspect for pests.

Manager

Dominos's Pizza
05.2019 - 11.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Controlled costs to keep business operating within budget and increase profits.

Professional Mover

2 Men And A Truck
02.2019 - 05.2019
  • Ensured timely completion of moving projects by effectively managing time and resources.
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up 300 lbs.
  • Demonstrated excellent teamwork skills, collaborating with fellow movers to complete tasks quickly and accurately.
  • Contributed to positive company reputation by providing exceptional customer service at all times.

Manager

Cousin Vinny's
08.2013 - 09.2018
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Controlled costs to keep business operating within budget and increase profits.

Skills

  • Vehicle assessment
  • Team player mentality
  • Basic vehicle maintenance
  • Mechanical Maintenance
  • First Aid/CPR
  • Customer Service
  • Documentation skills
  • Problem-solving abilities
  • Reliability
  • Safety regulations compliance
  • Physical Strength
  • Defensive Driving
  • Conflict Resolution
  • Professionalism
  • Record-keeping
  • Time management abilities
  • Adaptability

Certification

  • General Standards Core Exam Passing Certificate – Issued by most states to certify knowledge in safe pesticide application techniques and regulations.
  • Registered Technician – Many states require registration with the state pesticide regulatory agency. Indiana, Ohio and Kentucky.
  • Rodent Control Certification - National Wildlife Control Operators Association (NWCOA).

Timeline

Service Pro

Greenix Pest Control
04.2024 - Current

Pest Control Technician

Pest Enforcment Agency - Deans Pest Control
11.2022 - 03.2024

Manager

Dominos's Pizza
05.2019 - 11.2022

Professional Mover

2 Men And A Truck
02.2019 - 05.2019

Manager

Cousin Vinny's
08.2013 - 09.2018

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Eli Dylan Adams