Jim Wilkinson

I work closely with a cross functional group made up of engineering, marketing, sales, project managers and customer SCPQ platform team members to drive growth within the Packaged Systems portfolio.

Highly experienced with new product development, product life cycle analysis, market/competitive analysis, product forecasting, roadmapping as well as VOC gathering and implementation.

Experienced with 80/20 functions and methodology.

Assisted our Product Manager with new product development, customer training and presentations and white paper development.

Interfaced with sales and customer facing groups to identify needs and formulate solutions that could be used to drive new product development.

Pricing and cost analysis for configured and engineered to order product families in order to update and reorganize data as needed.

Responsible for training customers and internal technical support resources on Goulds Water Technology and Bell and Gossett wastewater products.

Responsible for performing detailed market analysis and documenting the competitive landscape.

Developed technical resources to be shared internally to assist with troubleshooting, sizing and selection and general product knowledge.

Worked on new product development both within and outside of the XPD process.

Answered customer phone calls and emails to provide answers and solutions for pricing and technical requests including pump and system design and troubleshooting.

Developed a strong understanding of pump and product fundamentals as well as knowledge of the Goulds Water Technology portfolio and competitive landscape.