Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Languages
References
Timeline
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JIM YOUNG JUNG

New York

Summary

Dynamic operations leader with a proven track record of driving efficiency and achieving significant cost reductions. Expert in inventory management and financial reconciliation. Effective and hands-on approach to team management, strategic planning, and execution. Passionate about leveraging AI and the most advanced tools to enhance workflows and deliver exceptional results in fast-paced environments.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Director of Operations

Love Wellness
New York
01.2025 - Current
  • Overseeing comprehensive end-to-end operations from material planning to final product delivery.
  • Enhancing operational efficiency, reducing costs, while maintaining high OTIF and compliance rates.
  • Managing inventory reconciliation and month-end close processes for financial reporting.
  • Implementing AI tools to improve workflows and analyze customer reviews.
  • Utilizing Business Central (Dynamics), Shopify, TikTok Shop, Order Desk, Celigo, Bazaarvoice, Bill.com, and other platforms for streamlined operations.

Director of Supply Chain

Smallbatch Pets
Los Angeles
09.2023 - 12.2024
  • Directed operations across logistics, procurement, and demand planning functions.
  • Managed logistics for multiple warehouses, ensuring seamless fulfilment for ambient and frozen products.
  • Developed new S&OP process, enhancing forecast accuracy and achieving 98% fill rates.
  • Oversaw inventory management, collaborating with finance for accurate monthly reconciliations.
  • Achieved $2M in savings through strategic warehousing and procurement optimization initiatives.
  • Spearheaded international expansion by assessing compliance and logistics challenges in new markets.

Senior Logistics Manager

Open Farm Inc
Toronto
10.2018 - 08.2023
  • Led logistics operations to ensure seamless flow of goods from sourcing to customer delivery.
  • Directed order fulfillment and compliance for ambient and perishable products across multiple channels.
  • Contributed to market expansion by launching over 50 new products for sales initiatives.
  • Developed and implemented SOPs, tracking systems, and KPIs to enhance order efficiency and cost control.
  • Successfully integrated Netsuite ERP system with existing software and warehouse management systems.

Operations & Warehouse Manager

BNX Shipping Inc
Mississauga
11.2015 - 07.2018
  • Oversaw warehouse fulfillment and shipping operations, ensuring compliance with major retailers and Amazon FBA.
  • Optimized performance by monitoring KPIs and identifying cost-cutting opportunities.
  • Managed import/export activities to maintain efficient supply chain processes.

Education

International Business Management -

Seneca College
Toronto, ON
08.2015

Economics -

Ateneo de Manila University
Manila, Philippines
07.2012

Skills

  • Effective Team Management
  • B2B and DTC Operations
  • Inventory Management
  • Financial Reconciliation
  • Project Coordination
  • Material & Packaging Procurement
  • Demand Forecasting
  • Retail Compliance
  • Export Compliance
  • Netsuite ERP Expertise
  • Microsoft Dynamics ERP Proficiency
  • EDI & AI Integration
  • Excel & Analytical Proficiency

Certification

CIFFA Certificate, International Transportation & Customs

Accomplishments

  • Maintained operational runway to achieve 70% year-over-year growth in sales.
  • Implemented S&OP processes to achieve north of 98% fill rates.
  • Delivered $2M savings through operational efficiencies.
  • Launched 50 products within a span of five years.
  • Successfully implemented new software and platforms to streamline operational processes

Languages

English
Native/ Bilingual
Korean
Native/ Bilingual
Tagalog
Professional

References

References available upon request.

Timeline

Director of Operations

Love Wellness
01.2025 - Current

Director of Supply Chain

Smallbatch Pets
09.2023 - 12.2024

Senior Logistics Manager

Open Farm Inc
10.2018 - 08.2023

Operations & Warehouse Manager

BNX Shipping Inc
11.2015 - 07.2018

International Business Management -

Seneca College

Economics -

Ateneo de Manila University

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