Jimari Hicks
Tampa,FL
Overview
1
1
year of professional experience
Work History
Line Cook
Winghouse Bar & Grill
Tampa, FL
01.2024 - Current
- Monitored product freshness and rotation dates to maintain quality assurance standards.
- Communicated effectively with other staff members regarding orders and menu changes.
- Ensured that all dishes were prepared according to recipe specifications.
- Worked closely with management team in order to meet budget goals while maintaining high quality standards.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Plated dishes according to restaurant presentation standards before delivering them to customers.
- Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
- Performed basic knife skills such as dicing onions or slicing meats.
- Assisted in prep work such as washing vegetables or butchering meat when needed.
- Adhered to sanitation policies at all times when handling food products.
- Organized the storage area to ensure that all necessary items were readily accessible.
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
Line Cook
Little Greek Restaurant
Tampa, FL
11.2023 - 03.2024
- Monitored product freshness and rotation dates to maintain quality assurance standards.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Plated dishes according to restaurant presentation standards before delivering them to customers.
- Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
- Performed basic knife skills such as dicing onions or slicing meats.
- Adhered to sanitation policies at all times when handling food products.
Customer Service Representative
Concentrix
Tampa, FL
08.2023 - 12.2023
- Identified opportunities for upselling additional products or services based on customer needs.
- Conducted regular follow-up calls with customers after resolving their issues.
- Answered customer inquiries via phone, email, and chat.
- Resolved customer complaints promptly and efficiently.
- Developed positive relationships with customers through friendly interactions.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Education
High School Diploma -
Town And Country Private School
Tampa, FL05-2019
Associate of Science - Sports Management
Florida Christian Community College
Tampa, FLSkills
- Portioning
- Kitchen Operations
- Food rotation
- Server Communication
- Ingredient Preparation
- Food presentation
- Food Safety
- Cleaning and organization
- Kitchen Sanitation
- Food Safety Standards
- Salad preparation
- Foodservice sanitation
- Food Preparation
- Deep Fryer Operation
- Quality Control
- Grilling Techniques
- Food Storage
- Problem-Solving
- Stock Rotation
- Meat Cutting
- Kitchen Sanitization
- Reliable and Trustworthy
- Kitchen Organization
- Recipe Adaptation
- Active listener
- Cutting and slicing techniques
- Professional Attitude
- Customer Service
- Following cooking methods
- Attention to Detail
- Dish preparation
- Customer service background
- Customer service and assistance
- Customer service and support
- Providing customer service
- Customer service standards
- Customer service abilities
- Call Center Customer Service
- Customer service experience
- Ensuring customer satisfaction
- Understanding of customers' needs
- Understanding of customer support
Timeline
Line Cook
Winghouse Bar & Grill
01.2024 - Current
Line Cook
Little Greek Restaurant
11.2023 - 03.2024
Customer Service Representative
Concentrix
08.2023 - 12.2023
High School Diploma -
Town And Country Private School
Associate of Science - Sports Management
Florida Christian Community College