Overview
Work History
Education
Skills
Timeline
Generic

Jimari Hicks

Tampa,FL

Overview

1
1
year of professional experience

Work History

Line Cook

Winghouse Bar & Grill
Tampa, FL
01.2024 - Current
  • Monitored product freshness and rotation dates to maintain quality assurance standards.
  • Communicated effectively with other staff members regarding orders and menu changes.
  • Ensured that all dishes were prepared according to recipe specifications.
  • Worked closely with management team in order to meet budget goals while maintaining high quality standards.
  • Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
  • Plated dishes according to restaurant presentation standards before delivering them to customers.
  • Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
  • Performed basic knife skills such as dicing onions or slicing meats.
  • Assisted in prep work such as washing vegetables or butchering meat when needed.
  • Adhered to sanitation policies at all times when handling food products.
  • Organized the storage area to ensure that all necessary items were readily accessible.
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.

Line Cook

Little Greek Restaurant
Tampa, FL
11.2023 - 03.2024
  • Monitored product freshness and rotation dates to maintain quality assurance standards.
  • Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
  • Plated dishes according to restaurant presentation standards before delivering them to customers.
  • Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
  • Performed basic knife skills such as dicing onions or slicing meats.
  • Adhered to sanitation policies at all times when handling food products.

Customer Service Representative

Concentrix
Tampa, FL
08.2023 - 12.2023
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Conducted regular follow-up calls with customers after resolving their issues.
  • Answered customer inquiries via phone, email, and chat.
  • Resolved customer complaints promptly and efficiently.
  • Developed positive relationships with customers through friendly interactions.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Education

High School Diploma -

Town And Country Private School
Tampa, FL
05-2019

Associate of Science - Sports Management

Florida Christian Community College
Tampa, FL

Skills

  • Portioning
  • Kitchen Operations
  • Food rotation
  • Server Communication
  • Ingredient Preparation
  • Food presentation
  • Food Safety
  • Cleaning and organization
  • Kitchen Sanitation
  • Food Safety Standards
  • Salad preparation
  • Foodservice sanitation
  • Food Preparation
  • Deep Fryer Operation
  • Quality Control
  • Grilling Techniques
  • Food Storage
  • Problem-Solving
  • Stock Rotation
  • Meat Cutting
  • Kitchen Sanitization
  • Reliable and Trustworthy
  • Kitchen Organization
  • Recipe Adaptation
  • Active listener
  • Cutting and slicing techniques
  • Professional Attitude
  • Customer Service
  • Following cooking methods
  • Attention to Detail
  • Dish preparation
  • Customer service background
  • Customer service and assistance
  • Customer service and support
  • Providing customer service
  • Customer service standards
  • Customer service abilities
  • Call Center Customer Service
  • Customer service experience
  • Ensuring customer satisfaction
  • Understanding of customers' needs
  • Understanding of customer support

Timeline

Line Cook

Winghouse Bar & Grill
01.2024 - Current

Line Cook

Little Greek Restaurant
11.2023 - 03.2024

Customer Service Representative

Concentrix
08.2023 - 12.2023

High School Diploma -

Town And Country Private School

Associate of Science - Sports Management

Florida Christian Community College
Jimari Hicks