Jimbo Francisco
Summary
Organized fulfillment associate with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Overview
11
11
years of professional experience
Work History
Tier 3 | Pack Singles/ Smartpac Process Assistant
Amazon
06.2018 - Current
- Maintained area 5s safety to shift safety compliance of 93%.
- Allocated associates to direct and indirect roles to meet and exceed CE risk.
- Engaged Associates as new hires to remove barriers and coach to exceed rate expectations during learning curve process.
- Developed water spider support team and continued to coach water spiders to keep an indirect rotation.
- Reduced Smart Pac DPMO for Pack Item Improve by 15% by implementing non scannable process.
- Engaged with bottom performers to understand and remove their barriers in order to improve their performance.
- Conducts safety saves audits to ensure safety regulations and potential hazards are removed.
- Improved quality in Smart Pac for pack item missing by 5%.
- Developed more Process Guides to build a stronger team with more knowledge of the process.
- Carefully observes the performance of AAs in Smart Pac to support TPH.
- Oversees data to engage with top offenders for inferred time and bottom performers.
Automotive Technician
M Garage
03.2013 - 05.2015
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Worked well in team settings, providing support and guidance.
Education
CompTIA Security+ Certification - Cybersecurity
Correlation One
Remote06.2024
Ford FACT Certificate - Automotive
Universal Technical Institute/Northern California
Sacramento, CA02.2012
Skills
- Preventive Maintenance
- Hand and Power Tool Operation
- Diagnostics and troubleshooting
- Replacing parts
- Team Player
- Friendly, Positive Attitude
- Multitasking
- Staff Management
- Audit reporting
- Time Management
- Decision-Making
- Microsoft Word, Excel, PowerPoint, and OneNote
Timeline
Tier 3 | Pack Singles/ Smartpac Process Assistant
Amazon
06.2018 - Current
Automotive Technician
M Garage
03.2013 - 05.2015
CompTIA Security+ Certification - Cybersecurity
Correlation One
Ford FACT Certificate - Automotive
Universal Technical Institute/Northern California