Jimena Angulo-Serna
Las Vegas,NV
Summary
I am a motivated person, most of my work experience of costumer service comes from working with diverse costumers and employees I had to make the best of different situations in different weathers and learn how to problem solve, over the time me growing my work experience I learned how to be really patient and understanding with people to help get to the root of the problem not risking any potential buyers, costumers or clients.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Member
Del Taco
1802 E Charleston
10.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Close the store, putting everything away and following all food handlers procedures.
- Leaving store clean at all times for unexpected visits.
Retail Associate
Marshalls
10950 W Charleston Blvd, Las Vegas, NV 89144
08.2024 - 02.2025
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Car Detailer
Sin City Mobile Car Wash
Korea Town Plaza
01.2024 - 08.2024
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Washed, waxed, and buffed vehicle bodies for professional shine.
Car Wash Attendant
GO Car Wash
5270 S Decatur Blvd, Las Vegas, NV 89118
12.2022 - 10.2023
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Achieved customer satisfaction by providing high-quality professional service.
- Adhered to all safety protocols, reducing the risk of accidents and injuries on site.
Cashier
Arby's
6010 W Flamingo Rd, Las Vegas, NV 89103
12.2022 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Beacon Academy
1800 E Sahara 06-2025
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Coordinating
- patient
- Open-mindedness
- Mentoring
Certification
Food handlers card
Languages
Spanish
Timeline
Team Member
Del Taco
10.2024 - Current
Retail Associate
Marshalls
08.2024 - 02.2025
Car Detailer
Sin City Mobile Car Wash
01.2024 - 08.2024
Car Wash Attendant
GO Car Wash
12.2022 - 10.2023
Cashier
Arby's
12.2022 - 03.2023
Beacon Academy