Jimena Carrillo
Las Vegas ,NV
Summary
Dynamic Employee Service Representative with a proven track record at In-N-Out Burger, excelling in customer service and compliance. Bilingual and a hands-on learner, I effectively resolved inquiries and enhanced service quality, contributing to a 20% increase in customer satisfaction. A cooperative multitasker dedicated to helping everyone around me including work situations, working fast food has showed great pateince and diligence when it comes to taking care of the customer .
Overview
3
3
years of professional experience
Work History
Employee Service Representative
In-N-Out Burger
Las Vegas
06.2023 - 10.2025
- Assisted customers with inquiries and resolved issues efficiently.
- Processed employee documentation accurately to ensure compliance.
- Maintained knowledge of company policies and procedures to provide accurate information.
- Collaborated with team members to enhance service quality and customer satisfaction.
Food Service Worker
McDonald's
Las Vegas
10.2022 - 05.2023
- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment safely and efficiently to prepare menu items consistently.
- Maintained cleanliness and organization of workstations to comply with health standards.
- Assisted in training new team members on food preparation and safety protocols.
- Resolved customer complaints promptly, enhancing overall dining experience at establishment.
Education
High School Diploma -
Western Highschool
Las Vegas Skills
Multitasker
Cooperative
Bilingual
Hands on learner
Languages
Latin
Native or Bilingual
Timeline
Employee Service Representative
In-N-Out Burger
06.2023 - 10.2025
Food Service Worker
McDonald's
10.2022 - 05.2023
High School Diploma -
Western Highschool