JIMENA JÁQUEZ

• Planned developmentally appropriate lessons aligned with Head Start Performance Standards and school readiness goals.
• Assessed child progress using observation data and individualized learning plans to guide instruction.
• Collaborated with families to support home learning, attendance, and child developmental needs.
• Maintained safe, organized classroom environments supporting positive behavior and effective routines.

• Monitored student progress and provided timely feedback on assignments to support academic growth.
• Resolved technical issues with online platforms to ensure smooth tutoring sessions.
• Developed tailored lesson plans based on individual learning objectives to enhance student engagement and learning outcomes.

At Clayton Homes, I taught both English and Spanish as target languages, depending on the employees' professional needs. I provided Spanish language instruction to office staff and English language instruction to production and manual labor employees. My lessons focused on practical communication, workplace vocabulary, and language skills that employees could apply to their daily responsibilities.

• Prepared materials for classes, including handouts, worksheets, and flashcards.
• Developed tailored lesson plans for diverse students, enhancing engagement and language acquisition.
• Designed engaging ESL lessons aligned with language proficiency goals and learner needs.
• Delivered differentiated instruction to improve speaking, listening, reading, and writing skills.
• Assessed student progress using formative and summative evaluations to guide instruction.

• Executed timely translations of written documents between English and Spanish, meeting client deadlines and maintaining high accuracy.
• Delivered precise translations of documents and publications from target language to English, ensuring clarity and cultural relevance.
• Translated documents into accessible target language, enhancing comprehension for diverse audiences.

• Provided customer service to callers in a friendly and professional manner.
• Assessed customer needs to deliver tailored solutions, addressing specific concerns.
• Recommended strategies to enhance customer satisfaction based on feedback.