Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jimena Ponce

Austin,Texas

Summary

excelling in stock replenishment and customer service. Proven ability to enhance store organization and maintain cleanliness, fostering a positive shopping environment. Skilled in operating pallet jacks and committed to teamwork, ensuring efficient operations and customer satisfaction. Customer-focused Apparel Sales Associate recognized for productivity and efficient task completion. Excel in communication, problem-solving, and adaptability, leveraging these soft skills to meet and exceed sales goals while building lasting relationships with customers.

Dependable and hardworking professional skilled in keeping interior and exterior spaces clean and well-maintained. Accustomed to sweeping, mopping, vacuuming floors, restocking bathrooms, removing trash, cleaning windows and completing all other types of routine and deep cleaning.

Overview

5
5
years of professional experience

Work History

Apparel Associate

Walmart
Austin
09.2024 - 08.2025

Assisted customers in selecting apparel, ensuring a positive shopping experience.

  • Maintained merchandise displays, enhancing visual appeal and organization.

Supported inventory management by restocking shelves and conducting counts.

Collaborated with team members to meet store goals and enhance teamwork.

  • Operated pallet jacks and forklifts to transport merchandise safely within the store.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Provided exceptional customer service, addressing patient inquiries professionally and compassionately.
  • Managed stock levels on the sales floor through efficient replenishment processes that maintained consistent product availability.
  • Assisted in loss prevention efforts by monitoring fitting rooms, identifying suspicious behavior, and promptly reporting incidents to management.
  • Facilitated a positive working environment by fostering strong relationships among coworkers and demonstrating a commitment to

teamwork.

Maintenance Cleaner

Walmart
Austin
11.2022 - 02.2024

Training new staff on cleaning protocols and equipment usage.

Conducted routine inspections to identify maintenance needs and hazards.

  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.

Provided assistance to other staff members with cleaning of difficult areas.

Cook

Jack in the Box
Austin, TX
02.2020 - 04.2020
  • Executed meal preparation tasks efficiently during busy service hours to meet customer demands.
  • Collaborated with team members to ensure smooth kitchen operations and timely meal delivery.
  • Monitored food inventory levels, notifying management of shortages to maintain stock availability.
  • Adhered to food safety standards, minimizing risks of contamination during meal preparation.

Education

High School Diploma - Just 10th Grde

Harmony Science Academy
Austin, TX

Skills

  • Store maintenance
  • Stock replenishment
  • Customer service
  • Staff support
  • Merchandising and display
  • Cooking
  • Cleaning and organization
  • Food preparation
  • Heavy lifting
  • Loading and unloading

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Apparel Associate

Walmart
09.2024 - 08.2025

Maintenance Cleaner

Walmart
11.2022 - 02.2024

Cook

Jack in the Box
02.2020 - 04.2020

High School Diploma - Just 10th Grde

Harmony Science Academy
Jimena Ponce