Jimena Sarro
Toms River,NJ
Summary
Energetic, focused, multitasking professional seeking a career in the healthcare industry where application of Clinical, Patient Care, Phlebotomy, Administrative, and Organizational skill sets can be effectively utilized. Well-rounded Medical assistant, educating patients on specific conditions and discussing treatment options. Answered phone calls and inquiries about treatment, medication, condition and concerns. Informed patients and colleagues of emerging technologies for future treatment options.
Overview
16
16
years of professional experience
Work History
Realtor
Keller Williams
08.2021 - Current
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Wrote contracts to outline sales and purchases of properties.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Advised and informed prospective clients on current market activities and conditions.
Medical Assistant/Receptionist
ATLAS MEDICAL
09.2021 - 06.2022
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed multi-line phone system and pleasantly greeted patients.
- Checked patient insurance, demographic, and health history to keep information current.
- Obtained client medical history, medication information, symptoms, and allergies.
- Documented vital signs and health history for patients in clinic and hospital environments.
Centralized Scheduler - Access Coordinator
RWJBarnabas Health
10.2018 - 09.2021
- Create call schedules for health care workers, revise for requests, and emergencies Confirm and schedule appointments directly with patients, and ensure appropriate equipment and rooms will be available Respond to phone calls and quickly adjust schedule as needs emerge.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
Coordinator
Better Health Your Way
10.2017 - 03.2018
- Documented changes in patient health conditions and progress through scheduled check-ups and monitoring.
- Coordinated with other healthcare providers to build healthcare plans for patient's specific needs.
- Consulted with patients and family members to discuss healthcare plans and outline care initiatives.
- Recorded and tracked patient vital signs in [Software] during treatment.
- Scheduled referral appointments to other providers for patients needing specialized treatment.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Medical Assistant
Dr Juhee Gupta
07.2013 - 04.2014
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
Teller
Bank of America
12.2011 - 05.2013
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Assisted customers with banking needs and inquiries.
- Promoted bank's products and services by consistently cross-selling to customers.
Phlebotomist
Accurate Diagnostic Lab
05.2011 - 01.2012
- Collects throat culture specimens
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Greets patients and instructs them in proper specimen collection methods
- Labels specimens for identification purposes and enters specimen data into computer
- Prepares specimens for reference laboratory by using centrifuge to spin blood
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Used personal protective equipment correctly to protect coworkers and patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
Bank Teller
Chase Bank
09.2007 - 04.2011
- Duties Included: Customer service, process all monetary transactions such as: cash box money reconciliation, deposits, payments, account transfers, money orders, cashier/personal checks, CTR's, SAR's, ATM money drawer management, and teller referrals.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
- Monitored and reported suspicious activity in line with bank security policies
- Identified sales opportunities and referred customers to branch partners in financial services
Education
Certificate - Medical Assistant
Sanford-Brown Institute
Iselin, NJ05.2011
Course - Real Estate
North Central Jersey School of Business
New Jersey08.2021
Bachelor's - Healthcare administration
Columbia Southern University
Orange Beach, AL12.2018
Skills
- Patient Care
- Customer Service
- Medical Office Experience
- Laboratory Experience
- Insurance Verification
- Medical Scheduling
- EMR Systems
- Bilingual
- Anatomy Knowledge
- HIPAA
- Caregiving
Personal Information
- Relocation: New Jersey
- Title: Healthcare Administrator, Patient Coordinator, Medical Assistant, Phlebotomist
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant/Receptionist
ATLAS MEDICAL
09.2021 - 06.2022
Realtor
Keller Williams
08.2021 - Current
Centralized Scheduler - Access Coordinator
RWJBarnabas Health
10.2018 - 09.2021
Coordinator
Better Health Your Way
10.2017 - 03.2018
Medical Assistant
Dr Juhee Gupta
07.2013 - 04.2014
Teller
Bank of America
12.2011 - 05.2013
Phlebotomist
Accurate Diagnostic Lab
05.2011 - 01.2012
Bank Teller
Chase Bank
09.2007 - 04.2011
Certificate - Medical Assistant
Sanford-Brown Institute
Course - Real Estate
North Central Jersey School of Business
Bachelor's - Healthcare administration
Columbia Southern University
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