Jimmie Robinson
Pinson,AL
Summary
Adept at enhancing security and team collaboration, I leveraged critical thinking and maintenance knowledge at Nolan Security to develop high-performing teams and improve facility operations. strong work ethic and security awareness significantly boosted team morale and operational efficiency, marking as a key asset to any employer seeking tangible results. Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Building Attendant/Armed Security Officer
Millennia /bank Head Tower
04.2024 - Current
- Contributed to a well-organized work environment through daily tidying of common areas, supply rooms, and storage spaces.
- Collaborated with other staff members to maintain a positive work environment and address concerns or issues promptly.
- Completed scheduled maintenance tasks efficiently, contributing to an overall well-maintained appearance of the facility.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
- Contributed to efficient building operations by performing routine inspections and minor repairs as needed.
- Upheld company standards for quality control by conducting regular checks on completed tasks and making adjustments as needed for optimal results.
- Maintained professional appearance and demeanor while interacting with building occupants, fostering a positive impression of facility and its staff.
- Maintained safe environment for building occupants by promptly addressing hazards and reporting issues to management.
- Enhanced security measures by monitoring visitor access and reporting any suspicious activity to appropriate personnel.
Security Guard Supervisor
Jefferson County Farmers Market
04.2023 - 04.2024
- We have delivered high-quality customer service when interacting with clients, visitors, or employees requiring assistance from the security department.
- I maintained accurate records of all incidents, daily logs, and personnel files in compliance with industry standards.
- Reduced incidents of theft and vandalism by maintaining a visible presence during patrols and monitoring CCTV systems.
- Enhanced security measures by implementing effective patrol strategies and surveillance techniques.
- Implemented emergency evacuation drills periodically to familiarize staff with procedures and improve overall preparedness for critical situations.
- Maintained accurate records of all incidents, daily logs, and personnel files in compliance with industry standards.
Director of Corporate Security Service
Nolan Security
09.2021 - 04.2022
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Parts Specialist
NAPA Auto Parts - Genuine Parts
11.1999 - 09.2021
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
Education
High School Diploma -
John Herbert Phillips High School
Birmingham, AL05.1995
Skills
- Cleaning proficiency
- Strong Work Ethic
- Teamwork and Collaboration
- Problem-Solving
- Critical Thinking
- Active Listening
- Maintenance knowledge
- Initiative-taking
- Security awareness
Certification
- [professional security officer training/ instructor August/11/2023 Firearm training, Firearm safety, Proactive security patrol, and procedures, company name rename license#49304
- apostc certified passing with a score of 78 given by Alabama Peace Officer Standard and Training Commission by instructor William Powell at Jefferson County
Timeline
Building Attendant/Armed Security Officer
Millennia /bank Head Tower
04.2024 - Current
Security Guard Supervisor
Jefferson County Farmers Market
04.2023 - 04.2024
Director of Corporate Security Service
Nolan Security
09.2021 - 04.2022
Parts Specialist
NAPA Auto Parts - Genuine Parts
11.1999 - 09.2021
- [professional security officer training/ instructor August/11/2023 Firearm training, Firearm safety, Proactive security patrol, and procedures, company name rename license#49304
- apostc certified passing with a score of 78 given by Alabama Peace Officer Standard and Training Commission by instructor William Powell at Jefferson County
High School Diploma -
John Herbert Phillips High School
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